Hotel Receptionist

9 hours ago

London, United Kingdom THE Lansbury Heritage Hotel Full time

Black and White Hospitality are an innovative company involved in the management of Hotels, Restaurants and Health Clubs. We have an exciting opportunity for a Receptionist, for our Lansbury Heritage Hotel. This is a boutique Grade 2 listed building a short walk from Canary Wharf, close to fast transport links to all the capital’s main attractions including the new Elizabeth Line. It boasts 35 spacious suites/bedrooms with a restaurant, Spa and Gym on site.

We are currently recruiting for a Receptionist for this heritage hotel. This is a fantastic opportunity for a passionate and enthusiastic Receptionist to become a part of our Front Office team.

As Hotel Receptionist you need to ensure that all guests are given a warm welcome to the hotel and that they are registered according to the hotel’s standards. You will deal with any guest queries during their stay and ensure that they are being looked after.Receptionists assist and communicate with all departments ensuring a smooth stay for guests and would need to be able to deal with all reservation queries, adhering to correct selling procedures and rates in order to maximise yields. They must also ensure they are aware of all promotions and facilities available in the hotel and that these are sold at every opportunity.

A positive and happy disposition

Excellent communication skills both in person and on the phone

Ability to deliver excellent customer service at all times

Excellent organisational skills

Ability to multi-task

Work as part of a team

**Benefits**:

- Company pension
- Employee discount
- Gym membership

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Hotel Reception: 1 year (preferred)

Work Location: In person

Reference ID: LAN/REC

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