Compliance Officer

**We are looking for a Compliance Officer to join our Compliance team based in historic Dartford, Kent. Salary is negotiable based on experience and qualifications. Basic starting salary is £38,000 working Monday to Friday 9am to 5pm with occassional weekends when required**.

**Job Overview**:
We are seeking a highly skilled and detail-oriented Compliance Officer to join our compliance team. As a Compliance Officer, you will;
- ensure that service delivery is compliant with relevant legislation, regulatory standards and contractual requirements
- ensure that person-centered approaches are developed and implemented across the company which place the needs of service users at the heart of service delivery
- achieve sustainable service improvement through the development and implementation of the performance management and quality assurance frameworks

**Main Duties and Responsibilities**:

- Develop implement and review effective mechanisms for monitoring performance concerning quality and compliance ensuring that these include all key areas such as assessment and care planning, service user satisfaction, staff supervision, training and development.
- Develop, implement and review effective and consistent systems for monitoring and recording health safety and welfare checks.
- Keep up-to-date with legislation, standards and contractual requirements, interpret relevance to business requirements and inform the Home Managers and Provider accordingly.
- Develop and implement a system to ensure that policies and procedures are relevant, up to date and fully compliant with all legislative and contractual requirements and reflect best practice.
- Be responsible for the central recording of safeguarding alerts and investigations, ensuring that outcomes are shared appropriately to improve service delivery
- Be responsible for the central recording of formal complaints, or defaults and monitor the progress of investigations ensuring that outcomes are shared appropriately to improve service delivery.
- Keep the Home Managers and Provider fully informed of all compliance and quality assurance issues in a timely and effective manner.
- Be instrumental in communicating changes in legislative or contractual requirements, and policy or procedure changes to relevant managers and front-line staff and ensure that this can be evidenced.
- Support all in advising Service Managers on compliance with regulatory and contractual requirements and key performance indicators.

**General**
- other reasonable, similar duties may be allocated from time to time commensurate with the general character of the post and its grading
- the jobholder is also expected to monitor the effectiveness of the policies, procedures and systems of work to promote appropriate improvements where necessary
- the jobholder will be expected to comply, observe and promote the equal opportunities policy of the company
- all staff have a duty to report, through the line management process, any aspect of service user care which warrants investigation or urgent action and to take appropriate action in an emergency
- to ensure that service user information data is lawfully gathered, accurate and up to date and only divulged following the Data Protection Act 2018

**Skill**
Strong knowledge of regulatory requirements and industry standards

Experience in conducting internal audits and managing compliance processes

Excellent attention to detail and analytical skills

Strong communication skills, both written and verbal

Proficient in using compliance management software or tools

Ability to work independently and collaboratively with cross-functional teams

**Job Types**: Full-time, Permanent

Pay: From £38,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Dartford, DA2 6EG: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: PM