Client Services

HEAD OFFICE

Client Services & Concierge Administrator

**Client Services & Concierge Administrator**

Barbican | Perm | Full Time or Part Time | Salary dependent on experience

37.5 hours per week

**Please note, we would also consider applicants looking for a part time role - 9am - 5:30pm - Tues, Wed, Thurs**

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.

As a Client Services & Concierge Administrator you will be the welcoming face of Nuffield Health for all visitors, clients and guests. This role encompasses ensuring a safe and secure environment for all staff and visitors within our Support office and Medical Centre located in our prestigious premises in Barbican, London. As Concierge you will provide a professional reception and back-office service, managing client and internal queries efficiently and ensuring an exceptional journey for all from start to finish.

You will play a crucial role in the smooth operation of our London Support Office and Medical Centre serving as a confident and competent Nuffield Health Fire Marshal & First Aider. You will be expected to comply with all policies and procedures, championing the Nuffield Health brand and its values while proactively taking on additional and ad hoc duties as required.

This is a varied role covering Reception activities through to visitor and client relations, health and safety, administration and security

To succeed in this role you will have relevant experience gained in a similar role, along with:

- Excellent organisational skills
- Proven ability to prioritise
- Experience of dealing with people at all levels
- Ability to challenge upwards
- Resilience to challenge
- Ability to remain calm under pressure
- Strive for continuous improvement
- Ability to diffuse difficult situations
- Excellent communication skills

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

**Join Nuffield Health**

**It starts with you.**
- Location

London
- Contract type

Permanent
- Reference

JR0085176

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan
- Membership is free for employees and you can add partner and dependants at your own cost.
- eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.