Client Services Co-ordinator

2 weeks ago

Scarborough, United Kingdom David Duggleby Auctioneers & Valuers Full time

**Overall Job Purpose**:
**Key Responsibilities**:

- Liaise with customers to ensure timely dispatch of their purchases.
- Co-ordinate with the delivery team to ensure Auction items are dispatched in a timely manner.
- Be the first point of contact for customers in person and over the telephone and on our live chat service.
- Greet customers professionally and deal with their enquires accordingly.
- Accurately input bids for both David Duggleby and Duggleby Stephenson.
- Assist in arranging appointments for valuers.
- Assist with the smooth running of the business on auction and viewing days.
- Work with all members of the team to provide an efficient, effective and seamless job performance.

**Skills & Qualifications**
- Good IT Skills, ideally proficient with MS Office products.
- Ability to work comfortably with MS Outlook essential.
- Good administrative skills.
- Good standard of communication, Literacy & numeracy skills required.

This is an interesting and developing role for an experienced administrator, looking to for a customer service position that involves developing and improving systems and procedures.
- Launched in 1996, David Duggleby Auctioneers and Valuers has now grown into a well-established and trusted brand, with a proven reputation for being one of the leading auction houses in the region. Based in the heart of Scarborough, we also have offices in Beverley and Harrogate, and our sister company, Duggleby Stephenson of York, located in Murton, just on the outskirts of the city of York.
- We pride ourselves on our standard of service to sellers and buyers alike, and a large part of this is thanks to our dedicated team of valuers, auctioneers, administrators, marketers and supervisors. We are proud to employ a talented set of individuals, each one a specialist in their field.
- Other brands include David Duggleby Movers & Storers and the more recently acquired Kidds of Yorkshire and Sandersons of Boston Spa.

**Job Types**: Part-time, Permanent
Part-time hours: 16 - 24 per week

**Salary**: £10.60 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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