Facilities Car Parking Administrator
4 days ago
Salary - £25222
An exciting opportunity has arisen to join our growing Car Park team
The role also includes administrative support, within the office environment, to support the daily needs of the team.
The role is Trust wide covering Warwick, Leamington and Stratford Hospitals
For further information please contact Craig Cunniff on 07342700500 ext 4700, option 3
We are looking for a motivated team-oriented highly organised and customer-focused individual to join our Car Parking Team.
You will play a vital role in supporting the daily operations of our car parking services, ensuring smooth processes for both staff and visitors.
- task. They should also demonstrate an adaptable, flexible approach.
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.
Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded.
There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.
Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.
**Key Responsibilities**:
Processing payroll requests for car parking deductions from salary
Maintain up to date records and databases
Assist with resolving disputes
Provide administrative support to the Parking Team
Monitor parking system performance and support reporting activities
Maintain accurate records of parking usage, payments, and enforcements action
Respond to enquiries from staff, contractors, and the public
Monitor ANPR system to ensure compliance and report faults
Liaise with enforcement officers and external contractors as needed
Prepare reports, statistics and documentation for audits or management review
Escalating Parking Charge notices to the nominated car parking management provider for swift resolution
Processing concession which are available for patients, directed by wards and/or departments
Work in partnership with other organisations to improve the provision of onsite facilities (e.g. cycle parking)
Undertake/arrange and attend team/department meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas
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