Facilities Assistant
2 days ago
Summary Working within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service.
**The Hours**:37.5 per week, Weekend and Bank Holiday working on a rota basis is essential. This is a 7 day a week operation so we would consider a Job Share (hours to be discussed)
**The Salary**:£17,375 per annum
**Duration**:Fixed-Term contract for 12 months
What it's like to work here Overlooking the river Avon on the edge of Shakespeare’s Stratford, Charlecote Park has been part of this corner of rural Warwickshire for centuries. Today the house is still run by the Lucy family and has been in the family for 900years where it has been filled with treasures of European travels. Outside the parkland, inspired by ‘Capability’ Brown is home to herds of Jacob sheep and fallow deer.
You will be part of a friendly and supportive team at Charlecote, so you will never feel you are on your own and there will always be someone to call on. The Facilities Team consists of:A Facilities and Business Services Manager, two Facilities Coordinatorsand a Business Services Co-ordinator.
What you'll be doing As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all ourfacilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.
Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenancework and helping within other teams will also form part of your role.
You'll also need to be willing to have conversations with our visitors, who are always eager to know what is going on, so keeping up to date with what is happening on site is crucial.
**Please also read the full role profile attached to this advert.**
Who we're looking for You'll be;- Helpful & Friendly Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- IT literate or willing to learn
- A team player, but also can work on your own initiative
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.
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