Office Coordinator

6 days ago

Wimbledon, United Kingdom Office Angels Full time

**Office Coordinator**

**Location**:Wimbledon

**Salary**: up to £35,000pa DOE

**Hours**: 9-5

**Benefits**:

- 25 days holiday plus shut down for Christmas
- Summer & Christmas Parties
- Small friendly office
- Performance related bonuses

**Key responsibilities:
- Gathering information to ensure prompt resolution of issues upon an engineer's visit.
- Ensuring that all parts are dispatched to the correct location for the engineers
- Scheduling of engineers to attend properties
- Providing councils with engineer reports
- Contact suppliers to ensure parts availability to give customers accurate timeframes for repairs
- Ensuring that each job is undertaken by the correct specialist
- Checking multiple suppliers and centres to ensure the parts are sourced as quickly as possible
- Rearrange schedules to accommodate emergency appointments
- Resolving complaints before management intervention is required
- Managing client expectations with regards to appointments, late running of engineers and missed appointments.
- Assisting clients with issues and concerns regarding their heating/plumbing
- Confirming customer information is correct and up to date
- Coordinating with clients to ensure contractual timeframes are met
- Ensuring tenants meet the legal requirement of a yearly inspection

**Skills and Experience Required**:

- Attention to detail
- Organisation and time management skills
- Administration experience
- Attention to detail
- IT literate and numeral skills
- Intuitive, intelligent and highly proactive
- Great communication skills, both verbal and written

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Joan Collins

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