Sales Support Officer
2 weeks ago
**About AppLocum**:
AppLocum’s vision is to empower healthcare professionals and organisations through technology by simplifying the locum staffing process. We approach healthcare recruitment with the combined expertise of seasoned consultants and experienced clinicians to support the healthcare industry’s staffing needs.
Join us at this exciting time in our journey and we will support you to grow your career with AppLocum.
**Overview of role**:
Our Sales Support Officers are responsible for managing a variety tasks supporting Key Account Managers and Consultants across the Sales Team. They will have a passion for customer service and always go the extra mile. They will seek out opportunities to further grow AppLocum’s presence and represent AppLocum in a manner that displays our values.
**Main Responsibilities and Duties**:
- To work closely with existing staff to support the management of multiple customer accounts, ensuring that a high level of customer retention and satisfaction is maintained.
- Adding New healthcare services to the system and generating new business leads.
- Learning the full healthcare recruitment cycle with a view to career progression within the organisation.
**Knowledge, Skills, Experience and Qualifications Required**:
- **Exceptional written and oral communication skills** - ensuring that communication is ongoing and effective between teams and customers; able to build relationships of trust
- **A passion for service** - putting the customer at the heart of everything you do
- **The ability to handle multiple priorities and problem solve -** meeting deadlines always
- **IT skills** - confident in using outlook, word, excel and other databases
- **Analytical skills** - able to understand customer needs and provide solutions
- **Teamwork ** - to act as part of the wider AppLocum team working towards common goals and objectives
- **Customer Service** - an approachable and helpful manner when dealing with clients and staff
When fully inducted you will be expected to work as part of an on-call rota, which means you will have a mobile phone and laptop during evenings and weekends to deal with any any emergency queries (around 15-20% of the time
- it is moved around a team of 5-8 team members). Any holidays / events are taking into consideration and our team look after each other in this regard.
**What we are offering**:
An exciting and challenging role within an innovative and dynamic organisation with up to 25 days annual leave plus bank holidays, great wellbeing benefits, opportunities for quick progression and other flexible benefits.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£21,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Flexible schedule
- On-site parking
- Wellness programmes
- Work from home
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Reference ID: VA07
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