Customer Service Advisor
2 weeks ago
Rodgers Of Plymouth are currently recruiting for a Customer Service Advisor at their Hyundai, Crownhill Retailer.
You will need to be capable of delivering high levels of customer satisfaction both face to face and over the telephone whilst coping with the pressures of a busy and demanding environment.
You will be familiar working with i-pads, video and all the technology used within the modern-day service department.
Responsibilities associated with the role will include:
- Meeting/Greeting customers face to face and over the phone
- Booking vehicles in
- Keeping customers fully informed
- Obtaining necessary authorisation
- Liaising with the workshop and other internal departments.
- Passing on technical detail to customers
This is a varied and challenging role that requires excellent communication skills and a genuine interest in delivering an exceptional customer experience.
This role working pattern is - Mon - Fri 08:30 - 17:00 and one in three Saturdays - 08:30 - 12:00.
The benefits of working within the Rodgers Of Plymouth group include:
- Health Cash Plan
- Life Insurance
- Company Pension Scheme
- 30 days+ holiday
- Bike to Work scheme
- Purchase Direct savings website
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: From £22,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Store discounts
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