Credit Control Team Leader

This position works with the UK Credit Control Manager and Credit Control team to ensure management of best practice and robust Credit practices of staff and the Company's operations and subsidiaries. As the Team Leader you will also be required to managea number of key accounts, cash forecasting and work to strict deadlines together with assisting the Credit Control Manager with taking on responsibilities for the Credit Control team.

**Client Details**

My client is based within the Warrington area, due to taking on new acquisitions this year have grown their credit control team through out the year. Having done this means needing another team leader to help manage the team. The company works within theconsultancy industry and are part of a global organisation, with endless progression opportunities.

**Description**
- Management of resources to ensure suitable ledger coverage
- Supply accurate updates on accounts as and when required
- Identify cash receipts and match with remittance advice forms
- Work with all relevant departments to ensure optimum communication and feedback on accounts/ledgers/business areas
- Create, Manage and Report on KPIs and SLAs relating to your direct reporting staff
- Ensure you achieve your own KPIs and SLAs as specified by the Credit Manager
- Prepare accurate forecasts to report how weekly/monthly collection targets will be met
- Receive, understand and report to the Credit Manager on any obstacle preventing successful cash collections
- Delivering maximum contact between Customers and Credit Controllers
- Manage the departments absence, annual leave, flexi time requests and monthly attendance time sheets
- Understand the day to day workload of the Credit Control Manager to adequately manage in the event of any absence
- Support the Credit Control Manager with establishing work standards.
- Support the Credit manager and wider business with maintenance, enforcement and development of all working processes within the department
- Work with the Credit Control Manager to ensure that credit processes are adhered to client requirements and processed in a timely manner.
- Support Credit Control Manager with forging professional and effective working relationships internally and externally to facilitate collection of outstanding amounts.
- Support Credit Control Manager with motivating, training, mentoring and driving the Credit Control team to ensure their skills and knowledge are at the appropriate level to deliver business requirements and achieve the workload required of them in a timelymanner
- Support Credit Control Manager with ensuring one to ones, appraisals and training requirements are assessed, documented and implemented

**Profile**
- Previous experience of working in a Credit Control department
- Experience of managing staff in a small team
- Ability to motivate team to complete workload and work well under pressure to achieve deadlines and targets.
- Good knowledge and understanding of credit control and financial terminology, processes, principals, concepts, and reporting
- Good planning and organisational skills, ability to work on own initiative to deal with multiple tasks and produce workload to agreed timetable.
- Demonstrate accurate, consistent quality work with attention to detail
- Self-motivated team able to take accountability for completeness, delivery and accuracy
- Excellent interpersonal skills with ability to communicate effectively, both face to face and over the telephone, enabling resolution of financial queries
- Good practical knowledge of Microsoft Office (Excel, Work, PowerPoint), IT skills

**Job Offer**
- Competitive salary
- Global company
- Permanent hybrid role
- Buy & sell holiday scheme
- Monthly bonus
- Flexible working hours
- Hybrid working - 1 to 2 days office, 3 to 4 days home working
- Free car parking on site
- Well established small team to manage