Agile Delivery Lead

Job Type:
Permanent

Build a brilliant future with Hiscox

Position: Agile Delivery Lead
Location : London
Hybrid - 2 days

Introduction

Hiscox is hiring an Agile Delivery Lead (ADL) to join our Re & ILS business unit to deliver and maintain critical services for the Hiscox Re & ILS business. Our ADLs have responsibility for the coordination of the day-to-day activities of the squads that make up our value streams.

What you will be doing:
As an experienced Agile Delivery Lead, you will perform a hybrid role where you will be expected to coach the squad(s) to continuously improve their Agile ways of working. You will also own the delivery management of all product development and associated projects. This is an extremely varied, and business critical, role and will include (but is not limited to) the following activities:
Key Responsibilities- Delivery ownership and oversight across the cross-disciplined squads (utilising Agile values, principles and practices) within a Value Stream.- Relentless focus on delivering value.- Actively engaging in service delivery assisting with Vendor management, Financial and budget management, Legal Compliance and Risk management and more.- Utilise JIRA boards to facilitate change delivery by actively participating in the collation & prioritisation of the backlog.- Help the squad to meet their commitments, remove impediments and dependencies as much as possible, escalate where appropriate when the squad is off track, and ensure they take appropriate action.- Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned. Protect the squad/s from external interference.- Facilitate and tailor Agile ceremonies, different delivery methodologies, and ways of working at a squad and value stream level.- Actively manage risks to deliver maximum business value and remove impediments.- Drive continuous improvement through metrics and co-ordinating shared release management activities across multiple squads. Drive technical excellence by helping team improve their technical practices and processes.- Support the Change Manager and their Product Owners (POs) across the Value Streams, to ensure the backlogs are appropriately prioritised and that their roadmaps reflect ‘delivery do-ability’. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.- Accelerate the timely delivery of requests for support from the squad/s - resolve dependencies between squads through close collaboration with other ADLs. Own the timely and accurate completion of squad administration - including any EPMO and CPRB type reporting that requires regular inputs from the squad.- Work with the other members of the Re & ILS Delivery Chapter to share knowledge, best practices and develop as a team.- Actively participate in the wider Agile / Dev Ops community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.- Actively participate or lead ITIL processes of Change management, request management for the team

Must Haves- Detailed knowledge of, and experience working with, Agile frameworks (e.g. Kanban / XP / Lean / Scrum).- 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Scrum Master / Product Owner role (or demonstrable evidence of similar skills and experience).- Knowledge of project management, delivering within an environment of Programme / Portfolio of change.- Experience with support of live complex solutions, Incident/Problem management including major incident management.- Financial management of delivering change in a commercial environment - able to support effective budget management within the constraints of a value stream or project environment.- Experience with agile delivery management and collaboration tools (e.g. JIRA, Confluence, Miro, Azure DevOps boards). Nice to Haves- Experience working within Value Streams, a service delivery team and a team or with platform services squad.- Development and utilisation of Objectives and Key Results (OKRs).- Use of data visualisation tools to drive continuous improvement and demonstrate delivered benefit.- Financial services and regulated industry experience.
- Rewards
- On top of a competitive salary, we also offer a wide range of benefits.25 days annual leave plus two Hiscox days- 4-week paid sabbatical after every 5 years of service- Company and personal performance related bonus.- Contributory pension- Other benefits include:
- Money towards gym membership.- Christmas gift.

About us
At Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.
As an international specialist insurer, we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge conv