Endoscopy Pre-assessment Administrator

2 days ago


London, United Kingdom London North West University Healthcare NHS Trust Full time

Endoscopy Pre-assessment is nurse-led service providing pre-assessment service for upper and lower gastro-endoscopic procedures. Within this role you are expected to book pre-assessment clinic and send corresponding letters to patients. Pre-assessment admin staff is also responsible for managing cancellation and DNA. They also take message from a telephone advice line and pass it to the nurses to action the queries from patients.

An opportunity has arisen with the Endoscopy team at St Mark’s Hospital. We are looking to recruit an enthusiastic, flexible, motivated and friendly member of staff to work within a busy and ever changing service. You should be hard working and dedicated to providing the best possible service for our patients.

You will work as part of the Endoscopy Administration team assisting in the smooth running of the department by providing administrative support for the pre-assessment team. The post holder will on occasions act as the first point of reference for patients and visitors ensuring that their needs are met promptly and courteously. They will be expected to deliver high quality administrative support using both the Trust’s ICS system and the Endoscopy reporting system

The successful applicant will need to have good communication and organisational skills. It is essential that they have the ability to prioritise the workload in a busy environment, be dynamic, have an eye for detail and be able to work using their own initiative but also as part of team.

The post holder will also be expected to interface with all relevant professional groups and departments within and outside of the Trust.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

**We run major acute services at**:

- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification

For an informal chat, please contact Subi Charles Lead Nurse Endoscopy Pre-assessment on

020 8869 2044



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