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Team Secretary
2 weeks ago
Do you have good administration skills, experience of working in a busy office environment with a high level of competency in Microsoft 365 packages along with having an NVQ/Diploma Level 3 in Business & Administration or the relevant experience?
An opportunity has arisen for a Secretary/Administrator to join our administration team working for the CCETT (CAMHS Crisis & Enhanced Treatment Team). This role will be supporting the multi-disciplinary team in Child & Young People’s Services who are countywide therefore base is negotiable. The post is for 37.5 hours a week working Monday to Friday 9am - 5pm. Flexible working is required as the service may start to reintroduce a late night opening until 20:00 in hubs one day a week which requires local admin cover on a rota basis. In times of need, cover may also be required at our bases across the county or for holiday and sickness cover.
The main responsibilities of the role will be to provide a high standard of administration support working alongside and supporting the clinical team including medical staff, Team Coordinator and Lead Administrator to deliver high quality patient centred care. Duties will include processing and helping to manage referrals received for the team and recording the referral onto our clinical system as well as supporting with data quality work working through housekeeping reports.
To provide administration duties to support CCETT (CAMHS Crisis & Enhanced Treatment Team), primarily supporting the multi-disciplinary team alongside supporting the wider CCETT team and Child & Young People Teams.
To undertake taking notes of internal/external meetings, typing of correspondence and reports to support the team, gathering information and inputting data accurately also scanning of documents onto our clinical system as appropriate. This will also include monitoring data and assisting with reporting and supporting with bed management coordination ensuring good communication flows both internally and externally to the Service and the Trust.
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire.
Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work.
We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services. This is the time to join and help redesign our services of the future.
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.
We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
- Working closely and supporting other Team Secretary colleagues in CCETT and the CAMHS Eating Disorder Service as well as the wider service admins recognising the need for flexibility and undertaking extra duties
- To participate in providing a professional reception to the service, as and when required, and to ensure both telephone and personal enquiries are dealt with in a polite, confidential, and efficient manner. Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
- To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations, and seeking further information/support where required.
- To manage own workload seeking advice when required, performing routine office procedures including, typing, and producing letters, producing basic reports ensuring all correspondence is produced to an accepted standard of quality and accuracy.
- To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.
- Assist in scheduling appointments/meetings using the diary management system in outlook, make room bookings and maintain the room booking diary.
- Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
- To ensure patient and
