Team Secretary

Due to recent service expansion an exciting opportunity has arisen within Lincolnshire Partnership NHS Foundation Trust for a Team Secretary to join our friendly, supportive, hardworking Neuropsychology team for 15 hours per week based in Lincoln.

The countywide Neuropsychology service provides assessment, support and advice to service users with acquired brain injury and long term neurological conditions. Input is also provided to the Neuro-rehabilitation Ward at Lincoln County Hospital.

The post holder will work alonside another Team Secretary providing administrative support to the Neuropsychology team members supporting both clinical and non-clinical activity. We are looking for an enthusiastic, proactive and motivated individual with a keen eye for attention to detail. Please view the job description and person specification for more information.

To provide efficient and effective administrative and secretarial support to the clinical team.

Inputting a variety of information from various sources into the appropriate information systems, such as RIO, Datix, ESR, and Healthroster, including the processing of referrals and discharges. Performing routine office procedures including, typing, and producing letters.

Planning, organising and supporting with internal and external meetings.

Assisting in scheduling appointments/meetings using the diary management system in outlook and making room bookings.

Assisting in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

Managing own workload seeking advice as required.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

To participate in providing a professional reception to the service, as and when required, and to ensure both telephone and personal enquiries are dealt with in a polite, confidential, and efficient manner. Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality.

To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations, and seeking further information/support where required.

To manage own workload seeking advice when required, performing routine office procedures including, typing, and producing letters for all team members, producing basic reports ensuring all correspondence is produced to an accepted standard of quality and accuracy.

To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.

Assist in scheduling appointments/meetings using the diary management system in outlook, make room bookings and maintain the room booking diary.

Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same.

Inputting a variety of information from various sources into the appropriate information systems, RIO, System One, Datix, ESR, Healthroster (to enter bank hours)

To participate in Supervision and appraisal in line with Trust policy.

To ensure all work is undertaken in line with Trust and national policy.

Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local gu