Operations Coordinator

7 days ago

Dover, United Kingdom Coyote Logistics Full time

Logistics is at the heart of everything around you. As a leading third-party logistics (3PL) service provider, Coyote® plays a crucial role in the global supply chain and delivery of goods across many sectors around the world, which makes us an essential business.

Powered by proprietary technology, smart people, and unrivalled commitment, Coyote’s success revolves around its vision:
**We Lead. We Innovate. We Move the World’s Freight — Forward.**

**How You’ll have an Impact**:
You will coordinate the day to day operations for assigned customer(s). Your goal will be to maintain and develop relationships, increase volume, maximize profitability and maintain requisite service levels. An additional European language is essential

**Essential Functions**:

- Maintain and manage daily operations based on customer needs.
- Accept, build, schedule and track all customer shipments through completion, include all pertinent information and documentation.
- Prioritize and communicate internally and externally in an effective and professional manner using the appropriate method of communication.
- Develop strong relationships with all customer contacts and facilities.
- Develop internal relationships with carrier reps / managers, customer sales reps, and pricing analysts.
- Identify, resolve, or escalate any issues related to daily volume.
- Manage daily load board, take responsibility for ensuring loads are covered and serviced properly.
- Update and resolve incidents regularly while managing accessorials to maximize profit.
- Ability to be a strong team player by communicating openly and lending a helping hand when needed.

**Essential Competencies**:
**Skills**:

- Communication - You will be speaking with customers over the phone & face to face.
- Problem Solving - Ops Reps must be able to critically solve issues as they arise both internally and externally.
- Organization - Prioritization & time management are key
- Continuous Improvement - identifying, analyzing and improving operational processes to optimize performance and ultimately enhance the end user experience

Language Requirements
- Ability to speak English fluently
- Additional language proficiency/fluency is a plus

**Preferred Education & Experience**:
Customer service, and/or operations experience within the logistics and transport industry. Knowledge of LEAN or other process improvement methodologies.

**Why Coyote?**
- Onsite training and ongoing career development.
- Competitive pay.
- Comprehensive benefits package.
- Internal advancement opportunities for high performers.
- Casual dress & many perks.
- Diverse and Inclusive environment.
- Opportunities to impact the world around you through our 360 sustainability initiatives.

Hybrid working

3 days in Dover office and 2 days working from home

**Salary**: From £24,500.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dover, CT17 9AH: reliably commute or plan to relocate before starting work (required)

  • Freight Operations Coordinator

    1 week ago

    Dover, United Kingdom Sterling Cross Ltd Full time

    **Freight Operations Coordinator** **Dover Area** **Permanent Full-Time 08:00 to 18:00 Mon -Fri** **£27,000 to £33,000** **Are you knowledgeable** in the pricing and processing of road, sea and air freight shipments? Do you want to work for an established and thriving business that has been established for over 40 years? A business that will invest in...

  • Operations Coordinator

    3 days ago

    Dover, United Kingdom DFDS Full time

    Customer focussed? Do you pride yourself on your organisational skills and your ability to work as part of a team? Are you an individual with excellent communication skills? If this sounds like you, our Operations Coordinator Position, based in Dover, maybe the perfect opportunity. Working a 4 on 4 off shift pattern (12-hour shifts), this is a great chance...

  • Accounts Coordinator

    5 days ago

    Dover, United Kingdom Migrant Help Ltd Full time

    Clear Voice Interpreting Services is a growing language service provider and an award-winning social enterprise that delivers; on demand telephone interpreting, video interpreting, face to face appointments, written translations and transcriptions nationwide.Clear Voice ethical, adaptable and personal values sets us apart in the industry and attracts a wide...

  • Permit Coordinator

    7 days ago

    Dover, Kent, United Kingdom Metro Traffic Services Ltd Full time £25,000 - £35,000 per year

    Metro Traffic Services have a full time vacancy within their permit coordination team based in Dover. The successful candidate will be working in a busy office and will be responsible for planning and coordinating site specific permits with local Authority's and Stakeholders across the UK.Responsibilities:Liaising with clients to confirm their site specific...

  • Supplier Management Coordinator

    3 days ago

    Dover, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a Freight Forwarder in Dover seeking a **Supplier Management Coordinator** to join their expanding team. **Responsibilities;** - Maintain and develop customer relationships - Engage with suppliers to comply with companies operating procedures - Check and monitor pricing against rates - Negotiating rates - Supporting the operational...

  • Supplier Management Coordinator

    2 weeks ago

    Dover, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a Freight Forwarder in Dover seeking a Supplier Management Coordinator to join their expanding team. Responsibilities; - Maintain and develop customer relationships - Engage with suppliers to comply with companies operating procedures - Check and monitor pricing against rates - Negotiating rates - Supporting the operational team -...

  • Seasonal Operations Coordinator

    3 days ago

    Dover, United Kingdom DFDS Full time

    Are you an individual with excellent communication skills who always has the customer in mind? Do you pride yourself on your organisational skills and your ability to work as part of a team? Are you an individual with excellent communication skills? Beingable to work on your own initiative, you will represent the company is a smart, professional, and...

  • Seasonal Operations Coordinator

    1 week ago

    Dover, United Kingdom DFDS Full time

    **£11.00 per hour**: Are you an individual with excellent communication skills who always has the customer in mind? Do you pride yourself on your organisational skills and your ability to work as part of a team? Are you an individual with excellent communication skills? Being able to work on your own initiative, you will represent the company is a smart,...

  • Seasonal Operations Coordinator Fixed Term Contract

    3 days ago

    Dover, United Kingdom DFDS Full time

    **£11.00 per hour** Are you an individual with excellent communication skills who always has the customer in mind? Do you pride yourself on your organisational skills and your ability to work as part of a team? Are you an individual with excellent communication skills? Beingable to work on your own initiative, you will represent the company is a smart,...

  • French Speaking Logistics Coordinator

    1 week ago

    Dover, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **French Speaking Logistics Coordinator** Logistics, Supply Chain, Export, Coordinator, transport, Customer Service, Customer Care, Customer Advisor, B2B, Order processing, Quotations, CRM, night shirt, Fluent in French, Kent, Dover **Salary: up to £30,000 p.a. (depending on experience) plus great benefits** **Location: Dover, Kent** At...