Customer Support Administrator
2 weeks ago
**Customer Support Administrator - Stoke**
Davies are looking to recruit an Customer Support Administrator to join our team in Stoke.
In this role, you will play a vital role within the company and be the first point of contact for our customers.
You will provide exceptional customer service to all internal and external customers. You will need to be a great communicator, dedicated to providing a professional and empathetic service.
INDHP
**What will your day look like**:
- Answer inbound calls.
- Issue reports to clients when required.
- Resolve customer queries proactively.
- Appoint suppliers.
- Make outbound calls to customer/supplier/clients.
- Dealing with and actioning associated tasks in relation to claims
- To support the field adjusters and associates
- Compile reports within the Adjuster/Technician partnership
**Abilities And Knowledge**:
- Ability to delivering outcomes in a fast-paced environment
- Capable to effectively communicate - both written and verbal
- Proven experience working as part of a team
- Excellent time management and organizational skill
- Competent numeracy, literacy, and IT skills
- A proactive attitude, and enthusiastic Polite and courteous phone manner
**What We Offer**:
- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
**Experience**:
- Insurance Claims: 1 year (required)
Work Location: Hybrid remote in Stoke-On-Trent
-
Customer Support Administrator
22 hours ago
Stoke-on-Trent, United Kingdom Advantis Full time**Advantis is a leading debt collection company located in an historic grade 2 listed building in the heart of the city of Stoke-On-Trent. Our clients are some of the UK’s largest Utility, Retail and Government bodies. We have over 200 people across our teams who are all energetic, caring and have a good sense of humour, making us a great place to...
-
Customer Service Administrator
7 days ago
Stoke-on-Trent, United Kingdom H2 CONSULTANCY LTD Full time**Customer Service Administrator** Are you looking to grow your customer service career? Are you looking for a business excited to support you with this? We have the pleasure of supporting a UK manufacturing business with the recruitment of a **Customer Service Administrator** for a long established and growing business operating within the...
-
Customer Service Administrator
2 weeks ago
Stoke-on-Trent, United Kingdom Signature Funding Solutions Limited Full time**Job description** **Customer Relationship Manager** Are you an Administrator and/or a Customer Service administrator looking for a new challenge, with a fun and ambitious business? Do you have a passion for making clients dreams a reality? Are you a problem solver and forward thinking? Every day is different here and we’re proud of our recent journey....
-
Customer Service and Administration
2 weeks ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service and Administration** **Stoke-on-Trent - ST7** **Full Time/Permanent**: - **After training this role offers hybrid working. **_ **Salary**: £23,500 **Bonus**: OTE £30k - _(No sales - based on Auditing cases)_ We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will be...
-
Customer Support Administrator
7 days ago
Stoke-on-Trent, United Kingdom Johnson Health Tech Digital Full timeJob Overview: This role is a newly created position as part of a small but growing team for the home fitness and wellness division of Johnson Digital (Johnson Fitness and Wellness). This subsidiary in the UK is part of the no.1 global fitness equipment supplier Johnson Health Tech Co Ltd. The role involves: - Provision of pro-active technical support for...
-
Customer Service Administrator
2 weeks ago
Stoke-on-Trent, United Kingdom Johnson Health Tech Full timeJob Title: Customer Service Administrator Department: Customer Service **SUMMARY** This is a key role within the Customer Service department, monitoring and updated customers regarding unscheduled repair and service jobs. Communication with the Parts Department, CSR’s and internal account managers along with reviewing part stock availability, is a key...
-
Customer Service Administrator
1 week ago
Stoke-on-Trent, United Kingdom Vermelo RPO Full timeScheduling Administrator **Salary**: £20,200 plus bonus between £1,800-£3,600 pa Location: Stoke - On - Trent **Who are we?** A leading and rapidly expanding group who have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People...
-
Administration/customer Service
7 days ago
Stoke-on-Trent, United Kingdom Fletcher Moorland Full timeA part time position has become available for a Customer Services/Administration support person. Duties include, but are not limited to, basic admin duties such as scanning and verifying customer information for data entry. Reception duties which include answering the telephone and providing customer updates. Hours of work are Sundays 8am - 5.30pm Rate of...
-
Customer Relations Administrator
5 days ago
Stoke-on-Trent, United Kingdom Davies Group Full time**Customer Relations Administrator** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not...
-
Sales Support Administrator
23 hours ago
Stoke-on-Trent, United Kingdom RKW Ltd Full timeRKW is looking to hire 2 Sales Support Administrators into our team - ideally you will be working in an administrative role currently, with experience of processing orders, sales data, returns or handling any customer issues. If you've worked in a B2B environment, that would be an advantage. The Administrator will be a key member of our team, responsible...