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Outbound Customer Service Agent

2 weeks ago

Sheffield, United Kingdom Unity Connect Full time

**Job Title: Outbound Sales Agent**

**Location**: Sheffield, UK (Office-based)

**Working Hours**:5:30pm to 2:00am, 5 days a week, Monday - Sunday

**Salary**: 27,500 GBP + 25% commission

**Overview**:
We are seeking a dynamic and results-driven Outbound Sales Agent to join our team at our Sheffield office. As an Outbound Sales Agent, you will be responsible for initiating outbound calls to potential clients, engaging them with our products, and ultimately driving sales conversions. This is an excellent opportunity for individuals who thrive in a target-driven environment and possess excellent communication and negotiation skills.

**Responsibilities**:
1. Initiate outbound calls to prospective clients with the aim of promoting and selling our products/services.

2. Identify and qualify potential leads through effective questioning and understanding of customer needs.

3. Acquire and maintain in-depth knowledge of our products/services to effectively communicate features and benefits to potential customers.

4. Develop and deliver compelling sales pitches to generate interest and create a positive customer experience.

5. Build and maintain strong, positive relationships with clients to foster long-term partnerships.

6. Meet or exceed monthly sales targets and key performance indicators (KPIs) set by the management.

7. Accurately document all customer interactions and transactions in the CRM system.

**Requirements**:
1. Demonstrated success in outbound sales, with a track record of meeting or exceeding targets.

2. Excellent verbal communication skills with the ability to articulate product/service features and benefits persuasively.

3. Ability to handle objections and rejection positively, maintaining enthusiasm and motivation.

4. Collaborate effectively with team members and other departments to achieve collective goals.

5. Flexibility to work within a dynamic and evolving sales environment.

6. Strong organizational and time management skills to prioritize tasks efficiently.

**Applicants must be authorized to work for any employer in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.**

Pay: £27,500.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift

Work Location: In person