HR Process Improvement Specialist

HR Process Improvement Specialist - 18 month FTC

**JOIN THE COMMUNITY.**

**Making science better, together.**

Be part of a community working together to make science better. A society publisher with the perfect blend of a not-for-profit purpose and a commercial perspective. Here, we help each other be the best we can be: a team big enough to create impact and small enough to care.

Role Summary

In this role you will work seamlessly and collaboratively alongside the other HR Centres of Expertise (Talent, Partnerships, Reward) as part of the global HR team to provide services for and on behalf of colleagues worldwide. The role operates as an essential part of our tiered service delivery model, providing second-line HR support as required, across a range of services that span the full employee lifecycle, to ensure a high quality, efficient and effective HR service to our customers - both internal and external. The role is pivotal in the continuous improvement and automation of our HR processes, and you’ll support and deliver a variety of HR projects, big and small, that will help transform the HR service for our colleagues globally - to ensure that no matter where they are in the world - the experience and benefits they receive are in line with our Employee Value Proposition.

**Key Accountabilities**:

- Providing an excellent service to all colleagues, in partnership with the broader HR team
- Drive continuous process improvement across core HR operations
- Work closely with the Head of Reward to delivery and evolve our global benefits offerings
- Drive continuous process improvement across core HR operations
- Support and deliver agreed projects and initiatives

**For this you’ll need**:

- CIPD qualification is desirable or relevant experience
- Lean Six Sigma qualification desirable

**Knowledge & previous experience**:

- Sound knowledge of UK employment legislation essential, with knowledge of international employment legislation desirable
- Experience of continuous process improvement
- Experience with HR systems (iTrent desirable)
- Experience working in an HR administration role in a fast-paced environment, ideally with payroll experience in a global organisation
- Proven customer service background
- Experience of annual reward cycles and flexible benefits administration - including working with external benefits providers - desirable
- Experience producing/running reports
- Experience of project management desirable
- Experience using modern digital working tools to promote efficiency and effectiveness
- Proven working knowledge of Microsoft Office 365 technology
- Experience juggling multiple priorities and delivering to deadlines

We know it is unusual for someone to tick every box so if you don’t meet all the criteria but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.

**Why work with us at IOP Publishing**:
**Purpose**: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish;
**Culture**: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.

**Financial benefits**: A competitive salary starting from £32,000 (Band B) depending on experience, an excellent pension scheme (up to 12% company contribution), a discretionary annual bonus scheme, a £200 stipend payment on completion of the probation period, and a range of other useful and cost-saving benefits available through our benefits platform;
**Health and Wellbeing**: 33+ days holiday (including bank holidays), a 35-hour working week, life assurance, cycle-to-work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind - for work and social time;
**Flexibility**: a flexible hybrid working environment to suit everyone’s needs. We don’t need you in the office every day so we can consider applicants from further afield who can easily travel to Bristol likely twice a month depending on when face-to-face time is needed;
And last but not least, did we mention that we are unique: IOP Publishing is central to the Institute of Physics, a not-for-profit society and we gift-aid all our profits to support science through the activities of the Institute.

**To apply, please submit your CV through our careers site.**

We make recruitment and workplace adjustments wherever we can, so please let us know if there’s anything that we can do to support you.

**Salary**: £32,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employe