Hub Officer

**About The Service** An exciting opportunity has arisen for two committed individuals to join the Community hubs team (East Hubs - Powerhouse) To provide a professional, high quality, customer focused face to face service. To advise on Housing Benefit, Council Tax, Welfare Benefit, Money Advice, Welfare Reform, Housing Enquiries, Homeless prevention and a...

**About The Service** An exciting opportunity has arisen for a committed individual to join the Community Hubs team (St Mellons Hub). **About the job** Supporting customers using Hubs & Libraries to resolve advice enquiries, provide customer focus delivery of Hub & Library services and information provision. To act as a mentor and provide support to other...

**About The Service** An exciting opportunity has arisen for a committed individual with excellent customer service skills to join our North Hub Teams (Whitchurch Hub & Rhiwbina Hub) **About the job** The successful applicant will be required to provide advice on a wide range of Council services, including library provision. You will be required to work...

**About The Service** An exciting opportunity has arisen for a committed individual with excellent customer care skills to join our South Hub team based in St Mellons Hub. The hubs provide a professional front line advice service to customers on Housing Benefit & the Council Tax Reduction scheme, Housing including the Welfare Reform Act and a wide range of...

**About The Service** An exciting opportunity has arisen for a committed individual with excellent customer care skills to join our South Hub team based in Grangetown/Butetown and STAR Hubs. The hubs provide a professional front line advice service to customers on Housing Benefit & the Council Tax Reduction scheme, Housing including the Welfare Reform Act...

**About The Service** An exciting opportunity has arisen for a committed individual with excellent customer service skills to join our East Hub Teams (St Mellons, Llanrumney, Rumney Partnership Hub & Llanedeyrn Powerhouse Hub) We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing...

**About The Service** We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing workforce feel respected and valued. Here are some examples of how we try and achieve this: - A generous annual leave entitlement. - Adaptable working arrangements, which can include a flexi scheme allowing...

**About The Service** We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing workforce feel respected and valued. Here are some examples of how we try and achieve this: - A generous annual leave entitlement. - Adaptable working arrangements, which can include a flexi scheme allowing...

**About The Service** An exciting opportunity has arisen for a committed individual with excellent customer care skills to join our South Hub team based in Grangetown, Butetown and STAR Hubs. Our team support customers using Hubs & Libraries to resolve advice enquiries, provide customer focused delivery of Hub & Library services and information...

**About The Service** **About the job** **What We Are Looking For From You** To resolve enquiries wherever possible at first customer contact. Where this is not possible, refer to other officers, or sections following agreed referral processes.To provide a professional advice service, by telephone or face to face, covering all aspects of Housing Benefit,...