Guest Service Agent

2 weeks ago

Warrington, United Kingdom Pentahotel Full time

Could you be our friendly face for pentahotel Warrington?

pentahotel Warrington is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

You will ideally have experience within a similar role or have worked in customer service.

**Key responsibilities**
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Liaising with the appropriate departments to maintain a high quality service for our customers
- Knowledge of OPERA important but not essential as full training will be given
- Serving food and drinks to our guests
- Public area cleaning
- Setting up conference rooms
- Setting up breakfast

**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills

**This is how we work together**
- Anniversary loyalty rewards
- Contribution toward fitness or Health centre subscriptions or other activities benefiting your mental or physical health
- Access to Headspace
- Refer a friend bonus scheme
- Two free overnight stays for two persons, including breakfast per calendar year at any pentahotel in Europe.
- Friends, family and staff discount rates available
- Birthday day off
- Gratuities paid

If this sounds like you, please get in touch. Your future with Penta Hotels begins here.

**Job Type**: Part-time

**Salary**: £10.90 per hour

Expected hours: 16 per week

Schedule:

- Night shift

Work Location: In person

Reference ID: PW14

  • Guest Service Agent

    5 days ago

    Warrington, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Warrington? pentahotel Warrington is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Casual Guest Service Agent

    2 weeks ago

    Warrington, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Warrington? pentahotel Warrington is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance, the...

  • Casual Guest Service Agent F&B

    1 week ago

    Warrington WA ZN, United Kingdom B&B Hotels Full time £25,500 per year

    Could you be our friendly face for B&B Hotels Warrington?B&B Hotels Warrington is looking for dedicated professionals to join our friendly and well regarded Food & Beverage team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it's the hotel's retro and relaxed ambience, the...

  • Front Office Guest Service Agent

    2 weeks ago

    Warrington, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Warrington? pentahotel Warrington is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist on a fixed term contract. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed...

  • Guest Services Assistant

    4 days ago

    Warrington, Warrington, United Kingdom Kew Green Hotels Full time £12,000 - £25,000 per year

    Job Ref: KGH10950Branch: Holiday Inn WarringtonLocation: Holiday Inn Warrington, WarringtonSalary/Benefits: £12.21 per hourContract type: PermanentHours: Part TimeShift pattern: Hours per week: 32 HoursPosted date: 13/11/2025Closing date: 15/12/2025The roleOur Nights Guest Service Assistants are responsible for ensuring every guest receives a safe,...

  • Customer Service Agent

    2 weeks ago

    Warrington, United Kingdom Michael Page Full time

    We are seeking a motivated Customer Service Agent to join our team, supporting our industrial/manufacturing operations. The ideal candidate will play a key role in maintaining high customer satisfaction by providing excellent service and efficient communication. Client Details This opportunity is with a well-established company in the...

  • Guest Services Assistant

    2 weeks ago

    Warrington, United Kingdom Kew Green Group Full time

    The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Holiday Inn Warringotn Nights Guest Service Assistant duties include: supporting your hotel in...

  • Customer Service Agent

    7 days ago

    Warrington, United Kingdom Page Personnel Full time

    Work for an Growing Market Leader.Huge Progression Opportunities.About Our ClientThis opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable medium-sized organisation committed to delivering quality services and maintaining strong relationships with their clients.Job DescriptionRespond promptly and...

  • Customer Service Agent

    1 week ago

    Warrington, United Kingdom Michael Page (UK) Full time

    Work for an Growing Market Leader.Huge Progression Opportunities. About Our Client This opportunity is with a well-established company in the industrial/manufacturing sector. They are a reputable medium-sized organisation committed to delivering quality services and maintaining strong relationships with their clients. Job Description Respond promptly and...

  • Customer Service Agent

    1 week ago

    Warrington, United Kingdom Medline Europe Full time

    Role reports to: Customer Services Manager UK & Ireland Location: Warrington/hybrid About us Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve...