Customer Service Representative

21 hours ago


Sutton, United Kingdom Kenneth Brian Associates Limited Full time

Kenneth Brian Associates are working with an expanding Insurance company, who are looking for Customer Service Advisors to join their team.

This is a busy and varied role, with responsibilities including:

- Responding to customer enquiries in a prompt and efficient manner
- Carrying out mid-term adjustments, and dealing with renewals and cancellations
- Keeping accurate records of customers’ information
- Handling customer complaints
- Building and maintaining strong customer relationships

To be considered for this position, you will need:

- Educated to minimum GCSE (or equivalent) level, including Maths and English at grade C or above
- Previous experience in a telephone based customer service role
- High level of written and verbal communication skills
- IT literate with working knowledge of MS Office
- Proactive and enthusiastic manner



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