Customer Service Advisor

3 days ago


Bury, United Kingdom Crown Gas and Power Full time

**Customer Service Advisor**
Bury, Manchester (BL9) — Office-Based, Full-Time
£24,000-£25,000 + 10% Annual Bonus

**Join Crown Gas & Power - Energy Supplier of the Year**
For over 3 years, we've led the Citizens Advice Non-Domestic Energy Supplier Table — and it's all thanks to the dedication and professionalism of our Customer Service team. Now, we're looking for another exceptional advisor to join our award-winning company.

**About the Role**

**What We're Looking For**

We're seeking someone with:

- 2-3 years of current experience in a customer service role (ideally office-based or in a contact centre).
- A stable work history — you're reliable and committed.
- Confident communication skills, strong attention to detail, and a proactive mindset.
- Competency in Microsoft Office, particularly Excel.

**What You'll Get**
- £24,000-£25,000 basic salary + 10% annual bonus
- 25 days holiday plus bank holidays
- Flexitime, free parking, and well-being support
- A tight-knit, supportive team environment with opportunities to grow

If you’re a customer-focused professional who takes pride in doing the job right — and staying with a team that values you — we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Childcare
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Office based customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: G&P Customer Service



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