Customer Services Advisor
1 week ago
Dunsters Farm Foodservice is an award-winning, independent food wholesaler with depots in Bury and Oswestry. Dunsters Farm are looking to recruit a **Full Time** **Customer Service Advisor** at our Bury site to provide our customers with an excellent service and support with maintaining their relationship with Dunsters Farm.
**Pay, benefits and more**:
As a Customer Service Advisor, you’ll receive:
- **Salary £25,000**:
- Dunsters Farm discount scheme after probation
- **Benefits**:A wide range of benefits including 32 days holiday, life insurance, staff discounts and a health cash plan covering opticians, dentist, physio, and more.
- **Full Time normal working hours are 37.5 hours between 8am
- 5pm Monday - Friday.**There may be occasional weekend on-call requirements as part of the role.
**What you’ll do on a typical day**:
- Listen to customer concerns and provide effective solutions or assistance.
- Coordinate with other departments to ensure quick resolution or issues.
- Develop and maintain a comprehensive understanding of products to answer customer queries accurately.
- Handle customer complaints professionally and empathetically, adhering to company processes.
- Assist customers in placing orders through various methods and complete associated administration tasks.
- Use CRM systems or databases to record and update customer interactions and issues.
- Strive to exceed customer expectations by delivering excellent service and maintaining a positive demeanour.
- Support the team with administration tasks and liaise with other depots for stock ordering.
- Introduce customers to new products and identify areas for growth.
- Assist colleagues and perform general duties as required.
**What we're looking for**:
- Professional and customer service focused.
- Customer service and/or telesales experience gained in a high-volume environment.
- Eye for detail.
- IT literate.
**A great fit for a growing team.**
We're a small, driven team looking for someone who's passionate about customer service and wants a role that works around their family commitments. If that sounds like you, let's have a chat
**What is the company like?**
Established in 1963, Dunsters Farm are a family run foodservice delivering chilled, ambient and non-food products to catering customers with depots in Bury and Oswestry. We are a purpose driven company that is growing year on year. Proud winners of the Family Business of the Year Awards 2024 & Good Employment Charter's Flexible Working Award 2022. We are proud members of the Greater Manchester Employment Charter, an Age Friendly Employer and a Real Living Wage employer.
**Job Types**: Permanent, Full-time
Pay: £25,000.00 per year
Work Location: In person
-
Customer Services Advisor
1 week ago
Bury, United Kingdom Dunsters Farm Full timeAbout Us: Dunsters Farm is a trusted foodservice wholesaler, proudly supporting the hospitality and catering industry. We deliver a wide range of quality food and drink products to our customers across the region—from schools and care homes to restaurants and independent caterers. About the Role: We’re on the lookout for a part time term time friendly,...
-
Customer Services Advisor
7 hours ago
Bury, United Kingdom Data Clinic Ltd Full timeJob Title: Customer Services Advisor (Commercial and Forensic) Job Role: Customer Service Advisor, product logistics, invoicing and accounting. Maintain working practices around HR, Health and Safety and Forensic Codes of Practice. Data Clinic Ltd was established in 2002. We are a small but expanding data recovery company looking for someone to manage all...
-
Customer Service Advisor
2 weeks ago
Bury, United Kingdom Crown Gas & Power Full timeJoin Our Team as a Customer Service Advisor! **Location**: Bury, Manchester **Salary**: £24,000 - £25,000 + eligibility for a 10% bonus **Contract**: 1 permanent position and 1 temporary 12-month position for maternity cover (with potential for temp-to-perm) Are you passionate about providing exceptional customer service? Crown Gas & Power, an...
-
Service Advisor
2 weeks ago
Bury, United Kingdom Venatu Consulting Ltd Full timeTemporary Position *2 MONTHS* (Option to go permanent available) We are looking for a Service Advisor to join our busy dealership on a temporary basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish. The ideal Service...
-
Customer Service Advisor
6 days ago
Bury St. Edmunds, United Kingdom Dellonda Full timeHere at **Dellonda,** we are seeking to recruit an additional **Customer Service Advisor **to join our small, dedicated team based in **Bury St Edmunds, Suffolk**.You will join us on a **full time,** **permanent** basis, andin return, you will receive a **competitive salary plus benefits.** **The Company** **Dellonda** is a fast growing business with...
-
Service Advisor
1 week ago
Bury, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Bury** **Salary of £24,465 with £4,800, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans...
-
Customer Service/sales Advisor
6 days ago
Bury, United Kingdom Search Consultancy Full time**DO YOU DREAM OF A CAREER IN CUSTOMER SERVICE/SALES?** **DO YOU HAVE PREVIOUS CUSTOMER SERVICE/SALES EXPERIENCE (RETAIL SALES ALSO WELCOME!)** **THEN WE HAVE THE JOB FOR YOU!** We are currently recruiting for an exciting opportunity in the Bury area for people wanting to get into sales/customer service! No sales experience needed! Retail and hospitality...
-
Customer Advisor
4 days ago
Bury, United Kingdom Pavers Full timeWe have a part time Customer Advisor opportunity to join our Pavers team in Millgates Shopping Centre, Bury, on a 10 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...
-
Service Advisor
6 days ago
Bury, United Kingdom BCT Resourcing Full time**Service Advisor - Bury St Edmunds Honda - Cars And Motorcycles** **Suffolk** **£21,000 - £23,000 per annum** As a service advisor, you will have a very "hand-on approach" and will be dealing with customers and staff throughout the day dealing with bookings, enquiries, quotes, contactless payments, deliveries and collections as well as warranty claims and...
-
Weekend Customer Service Advisor
2 weeks ago
Bury St. Edmunds, United Kingdom Hales Group Limited Full time**Customer service advisor - Saturdays and/or Sundays - £11.35 per hour** Our client based close to Bury St Edmunds is seeking a weekend Customer Service Support Advisor to join their well-established team within an office environment. The working hours for this role are Saturdays and/or Sundays 8am-6pm. Hours can be flexible. **Daily duties of a...