Receptionist

1 week ago


Crewe, United Kingdom Cygnet Full time

We are looking for a friendly, professional **Receptionist** with a passion for making a difference to others.

You’ll be working **full time, 40 hours per week** (Monday to Friday, 9am - 5pm), at **Cygnet Nield House,** helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

**Cygnet Nield House** in Crewe is our 29-bed mental health hospital for women.

Cygnet Nield House is split into two distinct wards, each offering specialist mental health services:
Clarion Ward: a 14 bed complex personality disorder service for women with a dual diagnosis of personality disorder and co-morbid disordered eating.
Compton Ward: a 15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

**Your day-to-day...**
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols

**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Pension scheme
- “Cycle to work” scheme & employee discount saving

**You are...**
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate - including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality

**Cygnet** has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.


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