Receptionist, Crewe

**Job Description and Qualifications**

**Receptionist, Crewe**

**Who we are**
- We pride ourselves on being an innovative technology company that cultivates an environment of collaboration and inclusion. We need and seek out people who are dedicated and driven to create the future. People with passion and commitment to get it right and a never-ending desire to innovate, learn, improve, and contribute. Sounds like you?**More about the role**
As the
- **Receptionist**, you will be a key member of the team to provide receptionist and ‘front of house’ services. You will be the day to day connection between the internal customers (including on-site tenants) and external visitors. You will be the first point of contact with both employees and visitors and will field incoming calls. Your good computer skills will enable you to place orders for on-site consumables and prepare delivery notes for couriers and postage etc. You will also be involved in completing some facility tasks during the normal day and undertake other additional duties from the Facilities Advisor when necessary.
- You will report to the Office Facilities Manager. You will also work closely with the Facilities Advisor ensuring that the services provided meet expectations.
- Are you an individual with excellent verbal and face to face communication skills? Are you happy to be around people and make them feel welcome at our premises?
- **Join us Join Air Products**

**LOCATION: Crewe**

**WORKING ARRANGEMENTS: Monday to Wednesday - 07:30 - 17:0**0 (9.5 hours each day with a 30-minute break; total of 27 hours over 3 working days)
- **CONTRACT**:
**permanent**

**SALARY**:
**competitive salary**
**+ annual bonus + competitive benefits**

**As the Receptionist, you will**
- Work with the on-site team to provide a seamless and harmonious service to the 300 customers.
- Ensure the on-site tenant relationship and reception requirements is maintained and supported.
- Answer calls and support callers in obtaining the correct location for their enquiry.
- Meet and greet employees, visitors, contractors and take deliveries, including use of the tannoy system.
- Ensure safety and evacuation procedures are detailed to all new starters including procedures, Fire Marshals, First aiders etc. as part of the ‘Welcome to Air Products’ pack.
- Support the Facilities Advisor to complete daily inspections of the facility to identify and respond to any issues with the functionality of the building.
- Take ownership of the postal duties, outgoing courier services and post including franking and delivery notes.
- Take ownership of the photocopiers on-site, including loading of paper, checking consumable goods and instigating services/repairs as required.
- Support with ordering various consumables for the facility.
- Complete deliveries of other consumables around the building as required.
- Manage pool car bookings
- Monitor the Reception (non-personal) Outlook mailbox and action as required.
- Take ownership of the meeting room booking system including support for lunch orders etc.
- Review and allow access to staff, visitors, deliveries etc. through the new car park barrier system.
- Support with managing on-site minor repairs, including communication with approved vendors and on-site staff.

**As the Receptionist, you already are or have**
- Excellent communication and computer skills.
- Able to work under own initiative and take ownership of the facility where required.
- Be able to demonstrate ability to work as a team player, work under own initiative and work with mínimal direction and supervision, seeking guidance as required.
- Be able to demonstrate similar suitable experience.

**We thank all applicants in advance for their interest**; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.
- At Air Products, we work in an environment where diversity is crucial, inclusion is in our culture, and each person knows they belong and matter
- You will receive consideration for employment without regard to race, colour, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.
- We look forward to hearing from you.
- Talent Acquisition Team at Air Products

**Req No.**
- 41786BR

**Employment Status**
- Full Time

**Organization**
- Global Industrial Gases

**Business Sector / Division**
- Industrial Gases EMEA

**Region**
- Europe

**Country**
- United Kingdom