Support Officer

**Support Officer
- Holiday Activities and Food**

You will be passionate about working with children, young people and their families and enabling new and creative opportunities for their involvement in services and activities.

**Role Requirements**
- Experience of working directly with children and young people and families.
- Experience of working within the voluntary and community sector.
- To approach work with enthusiasm to help achieve positive outcomes for children and families with the professionalism required to deliver an exciting, complex and diverse programme.
- You are comfortable with uncertainty and able to work in an ever changing environment whilst recognising barriers that families and partners may experience.
- You are able to provide examples of your commitment to excellent customer service.
- You understand the needs of children and young people and can demonstrate how you create the conditions and environment that are essential to maximise their involvement in projects.
- You are a practical individual, have strong organisational skills and are passionate about organising and creating high quality activities.
- Knowledge and experience of partnership working with public, private and voluntary sector organisations and supporting local partnerships.
- Excellent facilitation and collaboration skills.
- You are comfortable with ambiguity and able to thrive in a fluid environment while recognising constraints which partner and stakeholder organisations work within.
- You have excellent communication and interpersonal skills.
- You are a clear communicator with good report writing and presentation skills, capable of constructing and delivering clear ideas and concepts concisely and accurately for a range of audiences.
- You can plan, prioritise and carry out your work in a flexible way and can meet competing deadlines. You are accustomed to working in teams and do this effectively.

**Role Responsibilities**
- Support parents and children with care and empathy to recognise and develop their ability and potential to use their strengths to participate in HAF activity and planning.
- Use different ways of working that develop opportunities for people to work together which strengthen groups and partnerships.
- Work with the team to create best practice conditions for successful participation, collaboration and the involvement of children and their families and encourage partners to adopt these ways of working.
- Inspire young people and parents to express their ideas and encourage them to see their ideas form part of the HAF programme.
- Nurture imaginative ideas in the team and with others to affect positive action for change that improves the lives of those involved, their families and their peers.
- To raise aspiration and build confidence in children, young adults and parents to participate in HAF and develop their skills to overcome personal challenges and set life goals.

**Company**

Our client is a friendly, versatile and creative charity. They help people and organisations that want to make a positive difference in communities across Dudley borough.

The team is crammed full of enthusiastic people with a dazzling diversity of skills and knowledge.

**Why should you apply?**
- The chance to join a fantastic company.
- To become part of a hardworking, dedicated team.
- To showcase your current knowledge and skill set in the field.
- To be a proactive member of the company.

They actively encourage BAME and disabled applicants and value the positive impact that difference has on our teams.

They are committed to equality and diversity within the workforce.