Business Services Administrator-hmp Fosse Way

Business Services Administrator - HMP Fosse Way
**Location**: Leicestershire
**Salary**: £23,860.64
**Permanent**: Full-Time 40 Hrs

Here at Serco, we are looking for a Business Services Administrator to join the team at our new state of the art Category C prison, HMP Fosse Way.

The role of a Business Services Administrator is to ensure the effective administration of the Governance department, ensure compliance against all contractual, regulatory performance, requirements and targets. To maintain all administrative systems within specified timescales for HMP Fosse Way and to support the Governance, Audit and Compliance department in the delivery of high performance and satisfaction levels from all internal and external stakeholders.

Collate and produce performance data and supporting evidence Produce reports and respond to requests for information within agreed timescales Relate with relevant stakeholders and agencies to ensure information is adequately shared Contribute to successful external visits within remit of responsibility, for example Her Majesty’s Inspectorate of Prisons (HMIP) Build and maintain professional working relationships with all relevant internal and external stakeholders including but not limited to HMPPS, Measuring the Quality of Prison Life (MQPL), and the Independent Monitoring Board (IMB) Take personal and professional accountability for keeping up to date in areas of responsibility, and undertake appropriate training and development. Work in accordance with all statutory, legislative, Company and departmental requirements including but not limited to Health and Safety and Security policies and procedures. To promote equality, diversity and good relations
Any other duties as may reasonably be required

What you will need to do the role

Knowledge and experience of using Microsoft office including Office, Word, and Excel
Strong time management skills and able to prioritise workload.
Excellent communication skills
Approachable, positive and solution led attitude demonstrating a strong ability to develop and maintain excellent professional relationships.
Always work with honesty and integrity
Problem solving skills.
Desirable experience of working within a complaints or incident reporting department

Why Serco
Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
Great people - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**:
A competitive salary
Pention up to - 6%
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Program
Access to a huge range of discounts and exclusive deals
The chance to make a positive difference in a company passionate about diversity and inclusion
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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.