Business Support Coordinator

2 weeks ago

Oxford, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full time

Job description

**Business Support Coordinator (Future Nature)**

Hours of work: 21 hours per week

Type of contract: Permanent

Based at: The Lodge, Littlemore, Oxford and hybrid working

Croner rank: 6

Job Purpose

Provide business, finance and administrative support to the Future Nature Wildlife Trust Consultancy (FNWTC)

Key areas of focus will be financial administration, administrative processes, document preparation (report and proposal templates) and checking, credit control, sales admin support, comms.

The post holder reports to the FNWTC Managing Director.

Key Responsibilities
- Financial administration for the Future Nature consultancy, including Land Advice Service team. To include raising of invoices and purchase orders and issuing to clients, and weekly reviews of debtors to chase overdue payments.
- Improve administration processes, recording, tracking and reporting.
- Integrate Land Advice Service and Future Nature project tracking systems into a single report.
- Use of the Berks, Bucks & Oxon Wildlife Trust's (BBOWT) accounting system XLedger for Future Nature purposes (training will be given).
- Administrative liaison with BBOWT's Accounts, Conservation, Project and Comms teams.
- Provide weekly monitoring & monthly reporting to Managing Director for project status tracking, billing, overdue payments and payments received.
- Ensure project folders are raised, fully populated and organised as per procedures.
- Pre-preparation and part-completion of reports and proposals from templates, plus checking reports prior to issue.
- Assist the Consultancy's team with administrative support, including request/collate information for tracking and reporting purposes.
- Client liaison and first-line customer relationship management.
- Social media and marketing communications support to promote Future Nature externally.
- Any other duties as delegated by the Managing Director.

Person Specification
- Excellent organisational skills, ability to work under pressure and to meet deadlines
- Experience in a business support role including finance, admin, reporting, credit control, document and report preparation
- Experience in development and improvement of administrative systems and processes
- Accurate and speedy data entry skills
- Excellent numeracy and literacy skills
- Honest, reliable and trustworthy
- Strong customer service skills
- Ability to create social media channel output, and marketing content
- Ability and willingness to demonstrate the BBOWT behaviours of Connect; Grow; Lead by Example; Positivity; and Conscious Inclusion
- Consultancy, conservation body, environmental company or land agency experience would be an advantage

Measurements of Success
- Timely and accurate completion of financial and administrative tasks
- Application of initiative to problem solve
- Build and maintain excellent working relationships with colleagues and clients

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