HR Operations Manager

Firm Introduction

Kreston Reeves advise dynamic businesses, not for profit organisations, private individuals and families on all areas of business, tax, and wealth. We help clients make confident decisions about their future.

With offices across London, Kent and Sussex and international reach via Kreston Global, we are dedicated to meeting and exceeding the needs of all our clients wherever their ambition takes them.

We provide a full range of accountancy, business advisory and financial services that will help clients to achieve their personal and business goals.

We are looking for a trusted and valid member to join the current team.

Firm Culture and Benefits

Having started out over 200 years ago, we are long-standing employers across our office communities in Kent, Sussex, London - and beyond. We’re proud of the reputation we’ve built and we’re grateful to our people for making it stronger every day. Our strongcommitment to living our firm’s values means we listen carefully to our teams and enjoy helping each other succeed - creating a culture in which our employees can thrive and provide the highest service to our clients.

We want all our employees to be rewarded for their hard work and enjoy a balanced lifestyle, which is why we offer benefits such as?agile working, and an engagement programme centered around?mental health?and?wellbeing.

We are also proud of our active?Corporate and Social Responsibility?(CSR) programme. Our own?Kreston Reeves Charity Foundation?enables us to consistently 'give back’ to our local communities wherever we can, as well as provide opportunities for our employeesto get more involved in charitable work and in choosing the causes which benefit from the Foundation. We give all of our employees the option to take?one day?paid each year for?volunteering?so they can support the charitable causes closest to them.

Other benefits we offer our employees include up to?5% contribution?on our pension scheme and a grade specific?flexible benefit pot?to use throughout the year on a range of benefits (including mandatory?Private health plan,?Death in service?and?Income protection)from?gym membership?and?restaurant discount cards,?to travel insurance?and?additional health insurance?- and much more.

We are proud of the?positive culture?and?flexible working?environment our employees enjoy.

Role Description

Based in Horsham/Canterbury/Shoreditch, with once-a-week travel to the flagship office in Canterbury, this role will work within the central HR team supporting the HR Director and regional HR Business Partners, Head of L&D to create seamless experiencesacross the People journey. his will include but not be limited to on and off boarding, compliance, contract and vendor management, benefits, policies, toolkit creation and systems management. You’ll lead a team of HR Advisors, ensuring scalable foundationsare built, to enable the People managers and employees to thrive in their roles.

The objectives of the role

To lead on all recruitment over 7 offices for Kreston Reeves across Kent, Sussex and London.

**Responsibilities**:
??Along with those responsibilities mentioned above you will:

- Line management and support career development of the HR Advisor
- As Centre of Expertise (COE’s) You will manage, review and optimise local people processes across the People journey in line with the firm’s processes, ensuring they’re seamless, compliant with legislation controls.
- You’ll lead a team of HR Advisors to guide them on how to best organise and manage the HR Inbox, the first point of contact for people queries including data administration, HRIS and HR reporting requirements as needed.
- You’ll partner with the outsourced Payroll team to ensure payroll deadlines are met and payroll data is accurately captured for the monthly pay run.
- You’ll work with the HR Partner team to understand what data insights they need to make informed decisions and share regular reports in a user-friendly format, to report on key data and help analyse local trends.
- You’ll drive a culture of self-service at Kreston Reeves by creating toolkits for key local processes, training the business and People managers, and supporting business communication in conjunction with the internal communication manager.
- You’ll oversee vendor and invoice management and optimisation.
- You’ll take ownership of UK People data and ensure data integrity by cleansing and regularly auditing data in our systems and trackers.
- Work with L&D and HRBP’s to provide effective people manager training with regular review.
- Management of the benefit provider contract.

**Requirements**:

- Advanced knowledge of UK employment law, Payroll processes, UK immigration processes and HR compliance.
- Complex employee relations and investigations
- An experienced manager within a People Operations function, ideally having led setting the function up.
- Customer centric approach, with a focus on the end user of processes, tools and people experiences.
- Business facing experience and are passionate about a seamless People journey HR systems (Workday/CIPHR) expertise and a strong focus on accuracy of data
- Strong analytical and problem-solving skills, advanced Excel skills
- You thrive in a fast-paced environment, and you have a growth mindset, continuously striving for creative ways to approach situations and challenge the status quo
- People management experience, able to lead, develop and motivate a team
- Meticulous attention to detail and a relentless focus on process optimisation and data accuracy