Head of Supplier of Last Resort

**Details**:
**Reference number**:

- 257929**Salary**:

- £56,000 - £82,820- £60,000 - £82,820 London / £56,000 - £76,962 Glasgow or Cardiff**Job grade**:

- Grade 6- Level 3**Contract type**:

- Permanent**Business area**:

- OFGEM - Retail**Type of role**:

- Policy**Working pattern**:

- Flexible working, Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cardiff, Glasgow, LondonAbout the job

**Job summary**:
Ofgem works on behalf of energy consumers to ensure that every household in the UK can rely on a safe and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.

We offer a diverse range of flexible working career opportunities: roles that are stimulating and rewarding, where you can get involved in ground-breaking work. And it’s important to us that we recruit from a wide range of professional and personal backgrounds - bringing different perspectives and experiences to our work.

You will have the opportunity to work flexibly across Ofgem with your initial role being to work on consideration of Supplier of Last Resort Levy claims and the subsequent true-up processes. The Supplier of Last Resort (SoLR) Levy team assesses bids from energy suppliers that have acted as SoLR for payment of additional costs incurred as a result of taking on SoLR responsibilities. The team sets and maintains policy on SoLR Levy costs and makes recommendations on the bids submitted

This is an ideal opportunity for an experienced people leader to play a key role in setting-up and leading high performing teams. As well as playing a key part in the success of the SOLR Levy team purpose.

Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

**Job description**:

- Lead multi-disciplinary teams in a specific work area in the context of operating in a Professions and Flexible Resourcing model.
- Plan, oversee and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members.
- Provide inclusive team leadership by supporting and developing team members and demonstrating commitment to Ofgem values.

You will have the opportunity to work flexibly across Ofgem on a range of projects or may have a longer deployment within a team where you have in-demand specialist skills, knowledge, and expertise. Your initial role will be to work on consideration of Supplier of Last Resort Levy claims and the subsequent true-up processes.

The Supplier of Last Resort (SoLR) Levy team assesses bids from energy suppliers that have acted as SoLR for payment of additional costs incurred as a result of taking on SoLR responsibilities. The team sets and maintains policy on SoLR Levy costs and makes recommendations on the bids submitted.

**Person specification**:
The essential criteria for this role is:

- Proven aptitude for leadership and strong management skills, demonstrated in high pressure environment **(LEAD)**:

- Excellent oral and written communication and influencing skills, with an ability to build effective working relationships with a wide range of stakeholders, sometimes in adversarial circumstances
- Energy sector knowledge and demonstrable understanding of the Supplier of Last Resort team and the consumer needs it serves
- Extensive experience working collaboratively with a diverse range of colleagues
- Proven experience of prioritising and managing conflicting demands on the team, and delivering quality outputs.

The desirable criteria for this role is:

- Knowledge and understanding of regulatory environment
- Strategic thinker - able to see longer term implications, and strategise how to get best outcome

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Leadership
- Communicating and Influencing
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:
**Benefits**:

- Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles, an