Client Onboarding Specialist

2 weeks ago

London, United Kingdom Blink Payment Full time

**Salary**: Up to £28,000 + Commission
London - On Site
Blink Payment is transforming the payments landscape. Our renowned online platform, backed by a dedicated UK-based team, is at the forefront of the payment platform revolution.
At Blink Payment we provide payment technology, powered by people. Innovating, and utilising the latest technology. Our aim is to make keeping track of payments and getting paid as easy as possible for our clients.
**What makes us different**:
Platform - Our payment platform is secure and seamless, with every payment type your business will ever need.
Simplicity - We like to keep things simple - your business payments and reconciliations all in one easy-to-use platform.
Our platform feels smart and savvy. Whilst helping businesses get paid quickly, easily, and securely. We provide a simple flow, facilitating multiple payment options, in-depth reporting and customisation, all in one place.
**The Role**:
We are looking for hungry individuals looking to take their first step into the FinTech world As a Client Onboarding Specialist you will be delivering a best in class onboarding experience to every merchant, going above and beyond what anyone else in the industry provides. This role requires someone with a passion for continuous improvement, outstanding customer service, and an eye for detail.
**Key Responsibilities**:
Ownership of new clients throughout the onboarding process.
Building strong relationships with internal teams and colleagues.
Creating and reviewing merchant contracts.
Carrying out KYC/KYB/AML checks.
Ensuring that clients are onboarded successfully and efficiently.
Working closely with our Acquiring Banks AIB & Elavon to process documents and requests.
Lead demos with new merchants and assist them with any queries.
Working towards quarterly bonuses through hitting KPI’s.
**Key Skills/Experience**:
Attention to Detail
Excellent communication and interpersonal skills
Ability to prioritize workload
Can-do attitude
Confidence
Strong work ethic
Proactive
Competent in using Microsoft Excel, PowerPoint, and Outlook
FinTech experience preferred but not essential.
**Our core values**:
✨Bring a positive vibe✨
Stay switched on
Be a problem solver
Nothing is too much
Why join Blink Payment?
Come on board a fast-growing privately-owned business
26 Days Annual Leave + Bank Holidays
An additional day of annual leave for your Birthday
Early finish on a Friday at 3:30PM
Private Health Insurance (Vitality)
Access to Perkbox - our flexible benefits portal
Matched pension contributions up to 6%
Enhanced maternity/paternity leave
Frequent company social events + quarterly company off-sites
Learning & Development Opportunities
Pool Table & PS5 in the office
Access to the office bar after work

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