Sales Support Administrator

2 weeks ago

London, United Kingdom PGS LTD Full time

My Client is looking for a Sales Support Administrator to work in their London Victoria office.

**Job Description**:
As a rapidly growing business with record levels of demand, they are currently looking to bolster their administration team.

The role is to provide strong support to the Sales team by performing first class administrative duties.

Please note in order to be considered for the role, you need to have experience working with sales teams as this is very key for the position.

Reporting directly to the Sales Manager whilst working closely with the sales team, you will be the link between the company and its customers. Engaging with and supporting our clients (new and existing) to generate sales and retain customers by providingan exceptional customer service. You will have excellent communication skills as well as the ability to support multiple individuals and oversee many clients at once.

Role Responsibilities:

- Create and manage orders for potential clients
- Record new account information and documentation
- Provide customer support on customer complaints and technical issues, resolving in an efficient and timely manner.
- Gain an in-depth knowledge of the company’s services and line of products
- Support the sales leadership with performance tracking

**Experience**:

- Sales support experience
- Experience in your previous role talking to client over the phone
- Excellent communication (verbal and written) and negotiation skills
- Strong work ethic, works well under pressure and tight deadlines
- Planning, organising and prioritisation
- Accuracy and attention to detail; good administrative skills
- Experience working with Microsoft office

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