Service Administrator

2 days ago

Ballymena, United Kingdom Wilsons of Rathkenny Full time

**Our Aftersales Team requires a full-time Service Administrator.**

In this role you will liaise between customers and the service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to the service department.

**BENEFITS**:

- Pensions
- Progression Opportunities
- Staff Discount
- On Site Parking
- Friendly Working Environment
- Established Reputable Company
- Manufacturer Training

**RESPONSIBILITIES**
- Communicates with customers about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with customers to ensure repeat and return customers
- Answers customer questions about services, including when to expect vehicle repairs
- Displays extensive knowledge about vehicle products and services
- Ensures customer vehicle is finished on time, ensuring satisfaction at every step of interaction
- Uses all methods of customer communication, including bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups
- Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
- Processes customer payments
- Demonstrates extensive knowledge of service department

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (required)

Work Location: In person

  • Customer Service Administrator

    4 days ago

    Ballymena, United Kingdom TST Group Full time

    TST Group are currently looking for an enthusiastic Customer Service Administrator to join a busy team based in our Ballymena Office. TST Group is an established, award-winning transport and logistics company, providing large scale haulage, logistics, warehousing, recycling, and asset disposal services to our clients. **Hours: Monday to Friday 9am to...

  • Customer Service Administrator

    4 days ago

    Ballymena, United Kingdom TST Group Full time

    Overview: TST Group are currently looking for an enthusiastic Customer Service Administrator to join a busy team based in our Ballymena Office. TST Group is an established, award-winning transport and logistics company, providing large scale haulage, logistics, warehousing, recycling, and asset disposal services to our clients. **Duties and...

  • Customer Service Administrator

    6 days ago

    Ballymena, United Kingdom Wilsons of Rathkenny Full time

    **Our Aftersales Team requires a full-time Service Administrator.** The Service Administrator acts as liaison between customers and the service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to the service department. **BENEFITS**: - Pensions - Progression Opportunities - Staff...

  • Customer Service Administrator

    4 days ago

    Ballymena, United Kingdom Specsavers Full time

    **Job Title: Customer Service Administrator / Scheduler (Optical Sector)** **Location: Ballymena, Country Antrim** **Hours: Monday to Friday 8.30am - 5.30pm** **Salary: £20,000 - £21,000** Are you an experienced Optical Assistant looking for a new role where you don’t work weekends? Or perhaps are you an experienced administrator or customer service...

  • Customer Service Administrator

    4 days ago

    Ballymena, United Kingdom Specsavers Full time

    **Job Title: Customer Service Administrator / Scheduler (Optical Sector)** **Location: Ballymena, Country Antrim** **Hours: Monday to Friday 8.30am - 5.30pm** **Salary: £20,000 - £21,000

  • Administrative Assistant

    2 weeks ago

    Ballymena, United Kingdom Riada Resourcing Full time

    Job Description Administrative Assistant - Mid & East Antrim Borough Council - Ballymena An opportunity has arisen for an Administrative Assistant to join Mid and East Antrim Borough Council in Ballymena. This role provides essential administrative and customer support, ensuring smooth daily operations and contributing to the effective delivery of council...

  • Payroll Administrator

    2 weeks ago

    Ballymena, United Kingdom Wrightbus Full time

    **About Wrightbus** Wrightbus manufactures the World-first zero-emission hydrogen double-decker, alongside midibuses, full size single deckers, two and three axle double deckers and articulated vehicles. Wrights Group has recently focused increasingly on its zero-emission hydrogen buses. **Benefits**: - Holidays - 237.5 hours. - Pension - 5% employer, 3%...

  • Sales Administrator

    1 week ago

    Ballymena, United Kingdom Village Blinds Full time

    **Sales Administrator** Village Blinds & Shutters is looking for an experienced Sales Administrator based in our offices in Pennybridge Industrial Estate Ballymena. Working for a well-established local family-run business. We’re currently expanding our offering across Northern Ireland, and that’s where you come in. This is an exciting role that would...

  • Office Administrative Executive

    1 week ago

    Ballymena, United Kingdom LCC GROUP Full time

    Organisational & Time Management - Communication & Customer Service - Administration & Computer Literacy - Problem Solving - Able to work independently & as part of a team **-Willing to work Saturdays on a rota basis (half-day)** **Education & Experience**: Educated to GCSE English & Maths. Experience in a previous Customer Service/ Administration role is...

  • Sales & Administrative Executive

    2 weeks ago

    Ballymena, United Kingdom Go Power Full time £26,500 - £42,000 per year

    We are looking for candidates with strengths in the following areas:- Organisational & Time Management- Communication & Customer Service- Administration & Computer Literacy- Problem Solving- Able to work independently & as part of a team-Willing to work Saturdays on a rota basis (half-day)Education & Experience:Educated to GCSE English & Maths.Experience in...