Customer Support Executive

7 days ago

Shrewsbury, United Kingdom Radius Payment Solutions Full time

**We’re growing our Client Support team at Radius Connect**

**Salary**:£23,000

**Location**: Shrewsbury - SY2 6FG

**Working Hours**: Monday - Friday (8:30am - 5:00pm)

**Please note - we are unable to offer remote/hybrid working or sponsorship for this position**

**Job Purpose**

At Radius, we are growing our Client Support team within our Telecoms division. You will be responsible for resolving any issues and queries at the earliest opportunity, building strong relationships with our Radius Connect customers while reporting key operational metrics to the senior management team

**Your responsibilities day to day will be**
- Gathering information on customer issues and identifying & resolving common faults first time
- Building strong relationships with customers
- Using a ticket system to log, diagnose and feedback issues
- Imputing information into internal CRM system, working on multiple external partner portals
- Reporting key operational metrics to the senior management team
- Full job details can be provided upon request_

**What do we expect of you?**
- Customer Support / Service experience in a contact centre environment is preferred
- The ability to prioritise and manage multiple tasks at any one time
- Strong organisational and time management skills
- Able to adapt and succeed in a fast paced, changing environment
- Excellent attention to detail/administration skills
- Strong communication skills, with the ability to communicate at all levels

**_
Telecoms industry knowledge and experience would be desirable._**

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**Benefits include.**
- 24 days holiday plus bank holidays (increasing with each year of service to 25 days)
- 20 weeks full pay whilst on maternity leave / 2 weeks paid paternity leave
- Company sick pay, life assurance and pension
- Excellent training and coaching as well as fantastic opportunities for ongoing development and progression
- Friendly and supportive team working environment that encourages opportunities for self-development
- Monthly dress down days for charities chosen by our employees
- .and much more

**Still curious?**

Client Support, Telecoms, Telecommunications, Customer Support, Customer Service, Provisioning, Helpdesk, Tech Support,

  • Customer Development Executive

    2 weeks ago

    Shrewsbury, United Kingdom Avidity Full time

    Customer Development Executive Location: Shrewsbury & Surrounding areas (Ideal postcode SY1) Employment: Permanent, Full time – 40 hours per week Salary: £29,750 basic + 20% Bonus Application Deadline: 7th November 2025 Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers and soft...

  • Executive Private Hire Driver

    1 week ago

    Shrewsbury, United Kingdom Bruces Executive Travel Ltd Full time

    Private Hire Driver wanted for long distance and airport transfer company. We are looking for a driver who can be flexible with working hours and be available for weekend work Good communication skills, smart appearance and being able to provide excellent customer service without exception are essential Mix of long distance executive work and local...

  • Customer Service Executive

    2 days ago

    Shrewsbury, United Kingdom Hatfields Jaguar Land Rover Shrewsbury Full time

    **Customer Service Executive** **Hatfields JLR Shrewsbury** **Permanent, Full Time - 8.30am - 5pm** £26,250 per annum + Bonus Opportunity - 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service. - Bonus scheme - Enhanced Maternity Leave - Contributory workplace pension scheme - Career progression opportunities - Uniform...

  • Telecoms Client Support Executive

    7 days ago

    Shrewsbury, United Kingdom Radius Payment Solutions Full time

    **We’re growing our Customer Service team at Radius!** **Salary**:Available upon request / Negotiable depending on experience **Location**: Shrewsbury (SY2 6FG) **Working Hours**: Monday - Friday (8:30am - 5:00pm) **Please note - we are unable to offer remote/hybrid working or sponsorship for this position** **Job Purpose** We are seeking a Client...

  • Client Support Executive

    2 weeks ago

    Shrewsbury, United Kingdom Radius Payment Solutions Full time

    **We’re creating a brand new Customer Support team at Radius Connect!** **Salary**:£23,000 **Location**: Shrewsbury, SY2 6FG **Working Hours**: Monday - Friday (8:30am - 5:00pm) **Please note - we are unable to offer remote/hybrid working or sponsorship for this position** **Job Purpose** We are seeking Client Support Executives within our Telecoms...

  • Telephone & Customer Service Executive

    7 days ago

    Shrewsbury, United Kingdom Salopian Brewery Full time

    Salopian is one of the countries leading independent breweries and we are looking to recruit a telesales and customer service executive to join our growing team. We pride ourselves on the quality of our beer and the great people who work with us. An interest in beer is a plus (but we can show you how great beer is!), more important is an individual who loves...

  • Sales Executive

    3 days ago

    Shrewsbury, United Kingdom Auto Skills UK Full time

    SALES EXECUTIVE Basic Salary - £19,000 OTE - £45,000 Working Hours - Monday - Friday + Alternative weekends Location -Shrewsbury Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team. As Sales Executive you must enjoy selling and thrive in a target driven environment. Responsibilities of a Sales...

  • Executive Support Officer

    2 weeks ago

    Shrewsbury, United Kingdom Your World Healthcare Full time

    **Executive Support Officer** **Location**: Shrewsbury **Job Type**: Temporary **Duration of booking**: Expected to last 3-6 months **Proposed start date**: ASAP **Sector**: Healthcare **Base**:Office **Band**: 4 **Pay Rates**: £11.00 - £12.00 paye per hour £12.00 - £13.00 paye inclusive of holiday pay per hour £13.00 - £14.00 umbrella per...

  • Account Executive

    2 weeks ago

    Shrewsbury, United Kingdom 365 People Full time

    Job Title: Account Executive Location: Shrewsbury - Hybrid Salary: Starting at £35,000 We’re recruiting an experienced Account Executive to manage a portfolio of clients in a regulated environment. You’ll look after relationships end-to-end, handle all aspects of the account, and ensure a high standard of service and compliance at all times. The role:...

  • National Account Executive

    2 weeks ago

    Shrewsbury, United Kingdom Müller UK & Ireland Full time

    National Account Executive - Private Label Join Our Private Label Team!We're currently recruiting for several exciting National Account Executive (NAE) opportunities within our Private Label division, available on both permanent and fixed-term contracts. If you're passionate about driving commercial success and building strong customer relationships, we'd...