HR Coordinator

We are looking to recruit a HR Coordinator for our busy HR Operations team within our Edinburgh office.

**Job Purpose**:
The HR Coordinator plays a pivotal role in the People Experience department by providing essential administrative and project support. This role is responsible for providing timely and accurate information, resolving inquiries, and directing more complex issues to appropriate People Experience staff. The HR Coordinator plays a crucial role in maintaining positive employee experiences and ensuring HR Operations processes run smoothly. Reporting to the HR Helpdesk Lead, you will work with others in the team to provide first-level advice across the firm, you will deliver the full range of employee lifecycle administration, and annual HR cyclical activities and support continuous improvement initiatives within HR Operations and across the full People Experience function.

**The HR Coordinator will be responsible for (but not limited to)**:

- Maintaining accurate employee records in the HRIS, including personal information, employment status, and changes. Updating and verifying data to ensure data integrity and compliance with company policies and data protection regulations
- Assisting employees with benefits enrolment, changes, and inquiries
- Supporting new hires with the full employment lifecycle including onboarding processes, paperwork, system access, induction through to offboarding procedures
- Generation of standard HR reports and metrics as needed
- Collaborating closely with People Experience team members and key stakeholder teams to address complex inquiries and ensure consistent responses, providing feedback on common inquiries to improve People Experience processes and communication
- Identifying opportunities to enhance the efficiency and effectiveness of the HR Operations Helpdesk. Participating in process improvement initiatives and suggesting enhancements to knowledge resources
- Participation in HR projects and the delivery of annual cyclical activities

**About You**:

- Relevant experience in a HR coordinator or similar role
- CIPD or equivalent qualified
- Knowledge and experience of the full suite of Microsoft packages including Word and Excel
- Experience in HR information systems
- Solid problem-solving skills and the ability to take initiative
- Excellent interpersonal and communication skills (both written and verbal)
- Strong customer service skills with a desire to go the extra mile
- Ability to manage workload, multi-task and prioritise effectively to meet deadlines
- Ability to build effective relationships with key stakeholders within the organisation, at all levels
- Meticulous attention to detail
- Degree educated in a relevant discipline is preferred

**Why JC?**

With 11 offices across Scotland and beyond, we’re one of the country’s leading firms of Chartered Accountants and Business Advisers. Working at Johnston Carmichael means working in a team of over 900 sharp minds - each of which is valued and heard. We support our people to ensure they can grow their own way through proactive learning and development.

At Johnston Carmichael we want what’s best for our clients, our people, and our communities. You’ll be joining a team that’s engaged with its local communities and committed to supporting them. Over the last decade, we’ve raised over £450,000 for charitable causes across Scotland and we’re also Gold Sponsors of the Kiltwalk. You can read more about our culture and the values that define us here.

We have a People and Culture Forum that generates ideas for positive change and has several subgroups including LGBTQIA+ and Gender Equality which seek to educate and encourage everyone in our firm to be themselves in order to do their best work.

If you value enabling leadership, quality, integrity, and a workplace that prioritises giving back as much as you put in, then Johnston Carmichael is the firm for you.

**How working for us can work for you**:
As a valued member of the Johnston Carmichael team, you’ll benefit from a number of employee benefits including but not exhaustive to; a personal pension scheme, annual leave, and life assurance, as well as your own personal training and development plan. Click here to see what’s on offer at Johnston Carmichael.

We know that 9-5 office hours aren’t for everyone. We support flexible working and also use a hybrid working model. One size doesn’t fit all, so let’s discuss what might work for you and our firm.