Customer Service Representative

5 days ago


Oldham, United Kingdom London Gas Engineers Ltd Full time

*Job Overview*

As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and resolving inquiries to ensure a positive customer experience.

*Duties*
- Assist customers with product information, orders, and issue resolution
- Perform data entry to update customer records accurately
- Analyse customer needs to offer appropriate solutions
- Utilise upselling techniques to promote additional products or services

*Skills*
- Proficiency in English Language
- Excellent phone etiquette and communication skills
- Ability to multi-task and work in a fast-paced environment
- Strong data entry skills for accurate record-keeping
- Capability to analyse customer requirements and provide suitable solutions

**Job Type**: Part-time

Expected hours: 20 per week

Additional pay:

- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Oldham, OL8 4QQ

Application deadline: 20/09/2024
Expected start date: 23/09/2024



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