Customer Service Representative
5 days ago
*Job Overview*
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and resolving inquiries to ensure a positive customer experience.
*Duties*
- Assist customers with product information, orders, and issue resolution
- Perform data entry to update customer records accurately
- Analyse customer needs to offer appropriate solutions
- Utilise upselling techniques to promote additional products or services
*Skills*
- Proficiency in English Language
- Excellent phone etiquette and communication skills
- Ability to multi-task and work in a fast-paced environment
- Strong data entry skills for accurate record-keeping
- Capability to analyse customer requirements and provide suitable solutions
**Job Type**: Part-time
Expected hours: 20 per week
Additional pay:
- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: Hybrid remote in Oldham, OL8 4QQ
Application deadline: 20/09/2024
Expected start date: 23/09/2024
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