Er Advisor

18 hours ago

Birmingham, United Kingdom Nacro Full time

ER Advisor

Job type: Full time, FTC for 12 months

Hours: 35 (plus 5 hours paid lunch breaks)

**Salary**: £33,065 per annum
Location: Birmingham (Agile working supported)

Nacro is proud to be a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. We house, we educate, we support, we advise and we speak out for and with disadvantaged young people and adults. We are passionate about changing lives and never give up.

Who are we looking for to join our team?

We are looking for an experienced Employee Relations Advisor to provide expert, employee relations advice, guidance and support on the complete range of ER activities and HR policy implementation for managers and colleagues within Nacro.

You will be part of a high performing ER team who provide sound ER advice, facilitation, resolution and support on the full range of employee relations activities, including complex ER case management, interpretation of terms and conditions of service, employment law, and development of HR policies and procedures.

What does the role involve ?
- Coach and advise decision makers with the management of each stage of the relevant ER processes, including informal conduct and performance concerns, formal investigations, formal disciplinary and grievance, performance improvement, flexible working requests, long and short-term sick absence management
- Coach managers on how to use the management toolkits to support effective management of people processes, such as probation, and how to manage resolution of informal concerns about conduct and performance.
- Assist the HRBP’s and Learning and Development Team colleagues, to co-create appropriate upskilling interventions in the technical and soft skills management of both the informal ER issues and formal ER procedures, including the development of tool kits for managers to manage key ER processes e.g., probation period, sick absence, informal ER concerns.
- Ensure all ER advice given to decision makers is compliant and given in a timely, initiative-taking way in accordance with Nacro’s Code of Conduct, policies, procedures, relevant employment law and ACAS code of practices.
- Work to agreed protocols for the escalation of complex and potentially high-risk case management to the ER Team Lead, to ensure managers receive the best possible advice and guidance, and to minimise risks to Nacro.
- Maintain consistent focus on sick absence management to resolve long term cases effectively and ensure persistent short-term absence is addressed.
- Collate and manage the ER case management data to minimise the time taken to resolve cases and identify trends for sharing with HR colleagues and managers to resolve areas of concern that have emerged from the analysis of the data.

CIPD Level 5 qualified, or actively studying towards this level is essential.

Flexible working arrangements for this role, such as job share are welcome.

**Job Type**: Permanent

**Salary**: £33,065.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham, B3 2FD: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

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