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Team Leader
2 weeks ago
Are you an experienced Team Leader and/or experienced litigator looking for a new challenge? We are looking for an experienced litigator to join our Motor Team. You would join our friendly, down-to-earth firm that combines good quality work with a fast paced & rewarding work environment. If this sounds like a good fit to you, then take a look at our Team Leader position based from our Whiteley office
About the role
Great team leaders are hard to come by. Not everyone finds it easy to lead, inspire and motivate and that’s ok. But if this is something you excel at, this role is for you
Our Motor department are looking for someone just like that, someone with great interpersonal skills who thrives on getting the best out of people, someone who takes pride in coaching and mentoring their team to deliver the best possible results.
**The Team Leader position is a hybrid role**: you will be in the office to support your team 2 days per week with the remaining 3 days based remotely once initial training is completed.
What will you be doing?
You will lead, inspire, and motivate the team to deliver an effective service to our clients and meet business KPI’s, SLA’s and financial performance. You will coach the team, monitor performance, identify training needs and undertake case/performance reviews. Frequent Analysis of management information and reporting against the financial KPI’s is required. You will be proficient in completing MI and to undertake file reviews and support with auditors.
You will have experience handling a litigated caseload to be able to guide and advise members of the team to achieve best practice with being the go-to with technical supervision. This is a great opportunity to collaborate with the wider firm on operational projects and the daily operations here at HF.
You will also have experience managing and supervising personal injury claims within the OIC, small claims, MOJ, Fast Track, Intermediate Track and Multi-Track space up to £100,000 and you would be required to run your own caseload.
We are big on providing the best support to our clients and you would be a crucial part in supporting our client relationships and would have the opportunity to be a part of new tenders and events.
So, if you are looking for a role where you inspire, collaborate, and motivate then this could be the role for you
What do I need?
You will have a strong litigation background and previous management experience within a legal services environment as well as experience managing a litigated caseload to allow you to guide and advise members of your team. You will be team oriented and collaborative with a can-do attitude with the ability to communicate clearly and concisely whether through writing or orally.
You’ll be able to demonstrate the ability to multitask and prioritise a full workload under pressure.
About the company
HF is one of the UK’s leading providers of legal and handling services to the general insurance sector. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest motor insurers in specialist areas such as counter fraud, large & complex injury, motor and casualty services, recoveries, costs, and credit hire.
We are not your stereotypical corporate law firm. We offer flexible working and have a relaxed dress code; you can be yourself at work. We offer hybrid working and flexible working hours for all.
We continue to place a firm emphasis on investing in our people and promoting internally, from paying for professional subscriptions to offering learning and development grants for further study, we are always looking to invest and grow our people.
We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:
25 days’ annual leave (in addition to public holidays), increasing to 30 days with service.
Private healthcare provision
Company pension scheme
Enhanced parental leave.
Cycle to Work scheme.
Life insurance and income protection
Employee Assistance Programme & Digital GP service
Season ticket loans
Flu vouchers
Bonus scheme
Perks at work scheme package
HF Discount Hub
Please note this role is based from our office in Whiteley.