Room Attendant

**An impressive 3 star hotel and conference centre located on the University of Stirling campus.**

The Hotel boasts 26 specially designed meeting rooms and event spaces. Our light and airy Abbey Craig restaurant has seating for up to 230 diners and is open for breakfast, lunch and dinner every day

The hotel also boasts 100 bedrooms on-site, meaning we're the perfect choice for events that also warrant an overnight stay.

We are seeking room attendants to assist in the smooth running of our extremely busy housekeeping operation.

Hours of work are generally between 10am and 3pm, working over a seven-day week. Shifts can range from 2 to 5 per week depending on your availability.

**Key Duties and Responsibilities**
- Servicing bedrooms to the section/floor list and to the required standard at all times
- Replacing and restocking all items provided for guest use within each room and bathroom
- Servicing guest bathrooms including washing and cleaning floor and tiles.
- Vacuuming bedrooms floors, your section of the corridor and stairs
- Ensuring your service area is clean and well stocked at all times
- Reporting any room defects scuffs and fabric damage including equipment and light bulbs to the department manager
- To carry out regular deep cleaning of all areas of the hotel as directed by the Housekeeper
- To carry out any other reasonable duty to assist in the smooth running of the hotel
- To ensure that safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals/materials and equipment provided for the role.
- To ensure only the equipment provided is used for the role.
- To deal effectively and efficiently with any customer enquiries.
- To attend and participate in relevant training and development to ensure that operational and safety standards are maintained at all times.
- To ensure manual handling practices are observed at all times.

**Knowledge & Experience**
- Previous experience of cleaning duties.
- Knowledge of safe working practices and COSHH requirements.
- Evidence of being self-motivated with a “can do” style and approach.

**Additional Information / Special Conditions**

Role holders are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance.

As the post involves manual handling, the role holder should be physically fit to undertake all the duties and responsibilities.

**About the Business**

Stirling Hotel Services Ltd, SHS Ltd is a subsidiary company of the University of Stirling and includes the Stirling Court Hotel and Central Hospitality Services comprising a variety of food and beverage operations including cafes, restaurants, bars and banqueting.

SHS Ltd create heartfelt experiences for the students, staff, visitors and guests of Stirling Court Hotel, University catering venues and hospitality as well as meaningful opportunities for our team members.

Profits generated by SHS Ltd from accommodation, events, catering and conference services are reinvested in the University of Stirling to ensure enhanced student experience for this and future generations.

**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week

**Salary**: £10.90 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Stirling: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: One location

Reference ID: HKYB01