Divisional Support Officer

**Details**:
**Reference number**:

- 382936

**Salary**:

- £30,167 - £33,346
- Standard
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Executive Officer
- Band 5

**Contract type**:

- Fixed term
Loan

**Length of employment**:

- Fixed Term Appointment for 23 Months

**Business area**:

- HSE - Building Safety Regulator (BSR)

**Type of role**:

- Administration / Corporate Support

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed hours

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bootle

About the job

**Job summary**:
As part of the Government’s response to the Grenfell Tower tragedy HSE is establishing a new Building Safety Regulator (BSR). The development and implementation of the legislative framework and operational arrangements to create the BSR offer a unique opportunity to contribute to, and experience working in, an exciting and high-profile area of Government policy that aims to ensure that people living in high-risk buildings are both safe and feel safe.

This is an exciting opportunity for an individual to work as a Divisional Support Officer within the Divisional Support Team (DST) and to provide support to the Building Safety Division Senior Leadership Team and wider division. The Divisional Support Officer will report to the Correspondence Lead and be part of a fast paced, evolving team.

We are looking for a highly motivated individual, who responds effectively to change and works well with unpredictable demands. The post holder will be confident, resilient, resourceful and prepared to learn quickly to deliver exceptionally high standards.

**Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.**

**Job description**:
**Key Responsibilities**
- Drafting responses to correspondence from the public, MPs and key stakeholders
- Monitoring several inboxes and triaging responses
- Working with Ministers’ Private Offices to ensure that drafts take account of Ministerial preferences
- Liaising with policy teams to obtain the latest information in order to respond to customer enquiries on HSE’s business
- Developing & refining a comprehensive case management system to ensure correspondence is processed in a timely and efficient manner
- Working across teams to develop best practice and set high standards across the Divisional Support Team
- Contributing and commissioning correspondence to a high standard and within tight deadlines
- Take responsibility for archiving and storing of relevant documents in a secure function
- Be flexible and adaptable to support the Divisional Support Team with governance functions within the division and general ad-hoc functions
- Be willing and able to adapt to changing circumstances

**Person specification**:
**Essential Skills and Criteria**

You will need to demonstrate the ability to:

- Effectively communicate and collaborate both verbally and in writing and be able to draw key information from a range of sources
- Proactively manage and prioritise work to produce high quality and timely drafts
- Act professionally and with integrity due to the often-sensitive nature of workload and handle sensitive information with care, being alert to potential GDPR issues
- Build relationships across a range of internal and external stakeholders
- Work both independently and as part of a team
- Be flexible and adaptable in supporting others whilst demonstrating decision making skills and initiative

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Making Effective Decisions
- Working Together
- Communicating and Influencing
- Delivering at Pace

**Benefits**:

- Alongside your salary of £30,167, Health and Safety Executive contributes £8,739 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity

**We invest in our people with;**
- Competitive rates of pay
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector.
- Family friendly policies and working hours to help balance your home life and career
- Carer friendly policies to help create a supportive working culture
- 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
- Parental leave benefits
- As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed

Things you need to know

**Selection process details**:

- This v