Sales and Events Co-ordinator

3 days ago

Glasgow, United Kingdom The Scotsman Group Full time

**Job Ref**:SCO5310

**Branch**:The Scotsman Group - Central Office

**Location**:Head Office, Glasgow

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Various including evenings and weekends

**Hours per week**:40

**Posted date**:18/10/2024

**Closing date**:20/11/2024

**Job Role**:Sales Events Co-ordinator

**Location**:Scotsman Group, Central Office, Glasgow

**Salary**:Competitive

**Who we are?**

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

**The Role**:
The Sales Events Co-ordinator role at Scotsman Group Sales Hub involves managing and coordinating event bookings, sales inquiries, and client relationships across the group's venues. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.

As **Sales Events Coordinator**, your role will include:

- **Co-ordinate** and execute show rounds
- **Creation and delivery** of proposals for client within budget and in accordance with time frame
- **Administration of **function agreement and deposit contract
- **To be available** as the client’s first point of contact throughout the enquiry, conversion and run up to the event/occasion
- **Co-ordination with** the wider sales team to deliver exceptional customer service and a smooth customer journey
- **Sharing all **reservation information with the team prior to service
- **Achieving all** pre booked sales targets while delivering a first-class service
- **Working closely with **the Area Sales Coordinator to coordinate ways of working sales activity.
- **Communicate** potential leads and areas of opportunities to Area Sales Coordinator
- **Establish and maintain** a good working relationship with the wider Sales Team
- **Comply with, implement, and maintain** all statutory, legal and company processes and procedures whilst always demonstrating integrity.
- **Ensure that** company policies, procedure and systems are adhered to within the scope of the role.

**The Person**:

- **Numerical **and analytical skills
- **Influencing **skills
- **Excellent **communication and negotiation skills
- **Word/Excel and Microsoft competent**:

- **Internet and Web confident**

**What We Offer You**:
As part of Scotsman Hospitality, you will have access to the following benefits that include:

- **Holiday Purchase Scheme**.
- **Wagestream** - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- **30% off **of food and cinema tickets in all of our venues across Scotland.
- **Hotel and Apartment discounts.**:

- **Access to** Scotsman Perks Benefits Portal.
- **Staff meals** on duty.
- **Flexible working** opportunities.
- **Career development** through our Scotsman Steps training programme.#
- **Refer a Friend Scheme**

**The Process**:
Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo.

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