Head of Internal Communications

7 days ago

London, United Kingdom Avanti West Coast Full time

**We have a great opportunity to join Avanti West Coast as the Head of Internal Communications in our People Team**

How do you effectively and meaningfully communicate with over 3500 colleagues who work across multiple sites, in varying roles at various times of the day and night?

As Head of Internal Communications you will help us find solutions to that challenge and make a genuine difference to the working lives of our colleagues.

As a member of the People senior leadership team you will lead this important and vital function responsible for ensuring that there is authentic and effective communication with colleagues across our whole community. You will ensure that colleagues know what is happening across our business, that they know how their work contributes towards our objectives and how they can have their say.

Sector experience is not important as what matters most is your commitment to improvement and your desire to deliver a quality internal communications service.

**Key Accountabilities**:
- Provide strategic direction and leadership on the development and implementation of our internal communications strategy, translating strategic activity into messages and activities that are relevant to our colleagues and secure support for it at Exec and senior level,- Ensure innovative and effective internal communications channels are in place across all levels of the business to deliver meaningful two-way communication to inform and engage colleagues.- Collaborate with external communications team to ensure alignment and readiness on key issues.

**About you**:
We are looking for an experienced internal comms leader who has experience of working in a customer facing and unionised environment You will embody great leadership presence to influence at executive level and across the business, with the ability to engage and build constructive relationships with stakeholders. You¿ll have strong commercial acumen and experience of leading an internal comms strategy from implementation to delivery.

Please see the attached role profile for detailed information about this role.

**Benefits include**:
- Final salary pension- Free travel on Avanti West Coast for you/spouse/partner/dependents- Privilege Travel card (75% off other train operators fares for leisure travel)- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)- 10 free journeys on other First Group Train Operators¿

At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are welcomed, recognised, accepted and put to good use

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