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Planner / Scheduler
2 weeks ago
The role of the Planner / Scheduler is to support the contract supervisors by scheduling and planning the work for a team of multi-disciplined operatives/ engineers, ensuring the operatives / engineers are fully utilised, jobs are closed in a timely mannerand appointments are booked in for any works not completed at first visit.
**What will you deliver?**:
- Scheduling appointments through the IT system
- Ensuring the operative / engineer is fully utilized throughout the day
- Arranging follow on appointments for any jobs not completed on first visit.
- Closing jobs in the system complete or cancelled as the day unfolds.
- Clear critical numbers report daily
- Written and verbal communication with
- Dealing with the repairs chase mailbox
- Customer Satisfaction surveys
- Work in any workstream as required
- Any administration task to support the planning role
