Administrative Assistant

4 days ago

Sherborne, United Kingdom Timberwise (UK) Ltd Full time

**Timberwise is a leading and successful property preservation company, inspecting and providing cost effective damp and timber remediation to all types of property nationwide. We are recruiting for an Administrative Assistant on a part time basis to join our Sherbourne Branch for a January start. Hours will be 20 to 25 hours per week.**

Reporting to the Contracts Manager, duties of the Administrative Assistant will include:
- Receiving and processing customer orders
- Taking and processing Deposit payments
- Agreeing preferred start dates with clients
- Creation of files (electronic and paper)
- Accurate population of the digital production boards
- Chase verbal acceptances and maintain branch job log
- Ensuring excellence is maintained to ‘get it right first time’ from start to finish on all our jobs
- Liaising with our technicians and office staff to ensure work is carried out in a safe manner
- Organising materials from suppliers
- Co-ordinating, managing and prioritising the work schedules for each of the technicians
- Administrative duties to include invoicing, taking interim and final payments for work completed and month end financial reporting
- Producing Risk assessments and method statements as required
- Reporting holidays, absence and sickness
- Technician Timesheet reconciliation
- Technician monthly compliance checks
- Assist Contracts manager with management reports and month end reconcilliation
- Issue job sheets to technicians and assist with finished job sheets
- Customer satisfaction calls made to clients prior to invoicing
- Inputting acceptances on the database and sending out acceptance letters
- Assisting with and distribution of of technician job sheets/worksheets, (incl. Fluid/materials required and time allocated)
- Controlling the production board
- Stock control support
- Assisting with health and safety and technician training/tool box talks
- Raise purchase orders (batching to be checked by you, authorised by the Production Manager and processed to H/O). Assist with Accruals
- Deal with non-technical phone calls from customer or technicians
- Proactive, confident and positive
- Able to prioritise and Multi-task
- Excellent telephone manner and communication skills
- Meticulous attention to detail
- Assertive
- Team player
- IT and Office Software Literate

Hours of work are 35 hours per week - Monday to Friday.

The Benefits
- Salary £20,800 pro rata
- Company Pension
- Bonus scheme
- Family Company
- Support and Training
- Healthcare Cash Plan
- Happy Birthday Holiday
- Great Team Spirit

We believe in Honesty & Integrity, Reliability and Teamwork that together make up the Timberwise Spirit

If you are wanting a new challenge and have the will and desire to succeed, we would be interested in hearing from you.

**Job Types**: Part-time, Permanent

**Salary**: £20,800.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Wellness programme

Schedule:

- Day shift

**Experience**:

- Administrative: 1 year (required)

Work Location: One location

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