Finance Support Consultant Hybrid

2 days ago

Glastonbury, United Kingdom Office Angels Full time

**JOB TITLE**:Finance Support Consultant

**LOCATION**: Glastonbury, Somerset (Hybrid working - 2 days per week office based)

**HOURS**: The Support Team work on a rota system to cover different shift patterns, allowing the business to support both UK and International customers.

**Operating hours to cover UK customers**:
**Early shift** - 8am to 4.30pm

**Standard shift** - 8.45am to 5.15pm

**Operating hours to cover International customers**:
**Night shift** - 1am to 9.30am

**Sunday shift** - 6am to 2pm

Shifts to cover international customers are introduced once employees have passed probation. They are currently not applicable for this role, but will be in the near future. Any international hours worked are supplemented by additional remuneration.

**SALARY**: £20K - £24K PA (plus bonuses and pay enhancements)

**BENEFITS**:25 days annual leave plus Bank Holidays, Hybrid Working, Pension Scheme, Private Healthcare, Birthday leave, Discretionary bonus and Pay Rewards.

**THE COMPANY**:A well-established international technology company that provides innovative, user friendly software allowing businesses to save time and focus on their goals.

**KEY DUTIES**:

- Through developing a deep understanding of our finance products, you will help diagnose, investigate, and resolve customer issues.
- Through regular communication, you can develop a trusting relationship with customers, allowing you to not only resolve issues but provide advice on how they can get the best out of products through functionality and best practice.
- By collaborating with the team and other departments to promote the sharing of knowledge and information, you can make sure the customer gets the best possible experience.
- Working alongside Customer Account Managers, you will use your direct communications to keep customer and personal records up to date.
- By meeting individual and team targets, you can contribute to the department's and ultimately the company's, continued success.

**The Support department can be viewed as a gateway to other areas of the business, with previous team members progressing their careers into development, consultancy, sales, and management roles.**

**THE CANDIDATE**:

- Good understanding of accounting practices
- Previous experience using accounting software.
- Good working knowledge of MS Office
- It would be beneficial to have prior experience in a call centre or similar customer support position.
- An ability and willingness to absorb mew aspects of technology.

**Why make Office Angels your agency of choice?**
- CV advice and guidance.
- Thorough interview preparation advice and support.
- Support from a personable and dedicated team of experienced Consultants.
- We keep in touch Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in.
- If we successfully find you your new role we will plant a tree in your name

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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