German Speaking Customer Care Administrator

2 weeks ago


York, United Kingdom French Selection UK Full time

FRENCH SELECTION UK **German Speaking Customer Care Administrator** German, German speaking, International, Sales Support, Customer service, Sales, Co-ordinator, Customer Service, Customer Care, Advisor, Customer Support, Coordination, Administration, Key Account, Export coordination, international Customer service, European,International, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian **Salary: £25,000- £30,000pa (DOE)** **Location: York, North Yorkshire** At commutable distance by car from: Holtby, Murton, Elvington, Dunnington, Hunington, Brockfield, Warthill, Newton Upon Derwent, Bolton **Ref: 2256G** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 2256G Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. **The Company**: Our client is a well-established British company with international business **Main Duties**: To be in charge of the day to day customer service and order processing duties and to ensure a high standard of customer support **The Role**: - To handle and resolve customer queries coming from different websites to a very high standard - To escalate any issues or complaints that arise to the Customer Service Executive, to ensure they are dealt with efficiently - Represent the company brand through pro-active and positive communication - To establish good relationships with clients - To use the information provided by the customer to issue the best solution possible - To keep the company’s databases (CRM) updated by gathering information and data from clients - To undergo the required training in order to keep up to date on systems and operations - To assist in ad-hoc project work to improve the Customer Experience or assisting in events. - Fluent German (spoken and written)**: - IT literate, familiar with MS Office - Excellent communication skills, attention to details - Passionate, dynamic and a real team player **Salary: £25,000- £30,000 pa (DOE)** French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.



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