Customer Service Administrator
2 weeks ago
**Our client is currently looking for a Customer Service Administrator to join their busy team in York.**
The Customer Service Administrator based in the UK at our client's company are a dynamic, diverse, and international team from a wide range of backgrounds and disciplines working together to meet the needs of their customers.
**Salary: £28K + bonus**
**Customer Service Administrator Duties**:
- Processing orders using SAP
- Providing quotations for standard and custom optics
- Booking in goods and expediting purchase orders
- Communicate actively with the Sales, Supply chain and Finance functions, providing feedback where appropriate
- Follow up customer and internal queries in a timely manner
- Ensure customers’ satisfaction
- Reasonable Accommodations may be made to enable individuals with disabilities to perform the duties.
**Customer Service Administrator Requirements**:
- University degree or equivalent
- Customer Service experience (Business to business)
- Fluent in English, both written and spoken
- Fluency in any other European language, especially German, is beneficial
- Good computer literacy and ability to learn new systems (ideally experience with SAP)
- Professional demeanour
- Excellent phone etiquette
- Precision and attention to detail
- Team player: willingness to assist with other departments when needed
- Strong interpersonal and communication skills
- Strong self-organization skills - able to manage multiple projects simultaneously
**About the company**:
**Customer Service Administrator Benefits**:
- A versatile and challenging position alongside a highly competitive employment package within their dynamic and successful corporation in a growing and future-proof industry.
- You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit and can expect extensive training programs and internal development opportunities.
- company pension scheme
- private medical & dental insurance
- subsidised gym membership.
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