Engineering Admin Coordinator

**Engineering Team Coordinator**

Airband specialise in delivering innovative, cost-effective internet solutions to communities that deserve better connectivity across England and Wales, turning some of the hardest to reach parts of the country into some of the best connected.

As we continue to scale up the business, we are now looking for an Engineering Team Co-ordinator to join the Engineering team in Droitwich for the next phase of our growth strategy.

You will support our field-based Engineering teams and be responsible for a variety of tasks such as coordination, assistance & administration and communicating with engineers and supervisors on a daily basis to ensure everything is in place and our engineers are where they need to be. Each day will vary, and you could be doing anything from liaising and providing updates to local councils, coordinating engineer's workflow through to processing notices and permits.

We are open minded when it comes to experience. Some of our best coordinators come from a variety of backgrounds. We want to put your transferable skills to good use. As long as you have strong customer service and communication skills, admin experience and want to work in a fast paced and dynamic environment we want to hear from you

**Key Responsibilities include**:

- Working with the relevant teams both internal and external to Airband to ensure the installation/maintenance & service of Airband's fibre & FWA networks from site to the customer premise are as efficient and effective as possible.
- Read and understand technical drawing and specification sheets including our current fibre planning software (Vetro/fibre cloud)
- Interpreting in-depth site survey reports for fibre deployment (Overhead, underground and the proposal of alternative routes for fibre deployment)
- Liaising with external companies and agencies to facilitate the installations required, such as Joint User Pole agreements, Traffic Management and Wayleave
- Assisting other Airband engineering teams across the UK where necessary to support customer needs or project timescales.
- Liaising with both colleagues and customers; keeping in regular contact & provide updates/reports as necessary to stakeholders
- Pleasant customer manner
- Conducting utility/line searches when necessary to ensure the team are working safely.
- Report to the Broadband Delivery Manager daily on any issues/risks that may delay the agreed workflow with a more detailed report of work completion, achievements & issues as required.
- Working in accordance with the clients and customers Health and Safety requirements
- Schedule work tasks for all engineering teams on salesforce or equivalent systems, ensuring all work is accounted for and documented
- Speaking with site owners on occasions to book access and resolve any potential access issues
- Remaining up to date with relevant legislation and requirements pertinent to the activities of the Airband engineering teams
- Updating company reporting documents to disseminate information as required.
- Raise purchase orders when required and track through to delivery/completion

**What is in it for you?**
- Competitive Salary
- Hybrid Working, a mix of office and working from home - we can be flexible.
- 25 days holiday rising to 30 plus bank holidays
- 5% Airband pension plus minimum 3% employee contribution
- Health & Dental Schemes
- Death in service
- Lots of opportunities for progression
- A chance to be involved in Airband's exciting journey

If you meet the criteria above, we would love to hear from you