Administrative Assistant

2 weeks ago

Shrewsbury, United Kingdom Summerfield Healthcare Full time

**OUR COMPANY**

Shropshire Autism Service Ltd (trading as The Autism Service) is a private psychology-led diagnostic assessment service for children and adults with Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD).

Initially launched in Shrewsbury in 2019, the service has expanded and now has clinics in multiple locations across the UK, with a workforce of 40 clinicians, an administrative team, and a management team.

We are a mixture of psychologists, doctors, nurses, speech and language therapists and occupational therapists, providing National Institute for Health and Care Excellence (NICE) guideline compliant multi-disciplinary team diagnostic assessments, with support provided by the administrative and management team from our head office in Shrewsbury.

Our goal is to provide the highest quality, reliable assessments, without waiting lists, so that our clients can access the help and support they need, and enjoy mental well-being. Shropshire Autism Service Ltd is fast growing and this is a very exciting time to join us

**THE OPPORTUNITY**

Our current assistants have been carefully selected and the ability to ‘fit in’ and use sensible judgement is essential. Previous experience of the NHS or working in a healthcare setting is desirable, along with an excellent working knowledge of IT systems, and customer service skills.

**BENEFITS**

In return for your work, commitment and ideas, we can provide you with:

- Salary of £22,500 per year with 28 days annual leave
- Friendly, fun, capable and supportive colleagues
- Accessible managers and directors (flat hierarchy)
- Regular appraisals with a focus on your personal and professional development
- Annual health checks

**RESPONSIBILITIES**
- Process bookings, including taking payments, and schedule appointments across clinicians and venues to ensure multi-disciplinary working
- Accurate recording of patient information, without error
- Keep spreadsheets up-to-date so live information can be reported to management
- Work in accordance with the targets and goals of the business, and be proactive in achievement of these targets and goals
- Manage customer service issues and contribute to working towards as resolution
- Onboard new clinicians and identify and set up new clinics
- Audit of processes to ensure compliance with company procedures and policies
- Organise own workload to balance demands caused by daily duties and other tasks
- Able to work effectively as part of the team and problem solve issues as they arise

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- On-site parking

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