Assistant Administrator

1 week ago

Shrewsbury, United Kingdom Shropshire Community Health NHS Trust Full time

A fantastic opportunity has arisen for an enthusiastic and compassionate administrator to work within our community children's nursing services. The Community Children's Nursing Admin Team are currently recruiting a band 2 Assistant Administrator.
You will be supporting a number of the nursing teams including community children's nursing, paediatric phlebotomy, children's diabetes, children's continence and the school aged immunisation service.
We are looking for enthusiastic people to provide this administrative support. Duties will include dealing with incoming telephone calls, general office duties, data input, scanning, word processing, booking appointments and any other duties which may be necessary to ensure the smooth running of the service.
You must be experienced in using Microsoft Office products, (Outlook, Word and Excel) and ideally you will have experience using Rio or similar NHS systems, however training will be provided.
The post holder will be required to work 4 days a week Monday to Friday from 9am to 5pm.
To manage telephone queries from both health professionals and parents and provide non-clinical advice where appropriate. This will include anxious and upset parents.
To book clinical appointments and send out appointment letters.
To use computer technology for updating clinical records and data input.
To undertake general clerical duties including photocopying, scanning, filing and other routine administrative and clerical tasks.
To receive and send information using a variety of methods e.g. electronic, internal post, Telephone ensuring confidentiality and accuracy at all times.
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Please see the Job Description and Person Specification attached for further information on the role.

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